Customer Service Jobs in Elwood, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Business Insurance Client Service Representative

  • Orland Park, IL (18 miles from Elwood, IL)
  • 3 days ago
  • Orland Park, IL (18 miles from Elwood, IL)
  • 3 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Customer Service Representative

  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 4 days ago
  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Spanish Bilingual Remote Customer Service Representative

  • Coal City, IL (13 miles from Elwood, IL)
  • 11 days ago
  • Coal City, IL (13 miles from Elwood, IL)
  • 11 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - Patient Registration

  • Kankakee, IL (24 miles from Elwood, IL)
  • 11 days ago
  • Kankakee, IL (24 miles from Elwood, IL)
  • 11 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

ULINE- Call Center Representative

  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 11 days ago
  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 11 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Associate

  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 11 days ago
  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 11 days ago

As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

2nd Shift Customer Service Representative

  • Joliet, IL (10 miles from Elwood, IL)
  • 12 days ago
  • Joliet, IL (10 miles from Elwood, IL)
  • 12 days ago

Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....

Commercial Lines Customer Service Representative

  • Naperville, IL (24 miles from Elwood, IL)
  • 12 days ago
  • Naperville, IL (24 miles from Elwood, IL)
  • 12 days ago

Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....

Customer Service Representative

  • Orland Park, IL (18 miles from Elwood, IL)
  • 23 days ago
  • Orland Park, IL (18 miles from Elwood, IL)
  • 23 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative - Full-Time Evenings

  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 26 days ago
  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 26 days ago

As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Customer Service Representative - Part-Time Evenings

  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 26 days ago
  • Burr Ridge, IL (23 miles from Elwood, IL)
  • 26 days ago

As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....

Personal Insurance Client Service Representative - R_309266-6153

  • Orland Park, IL (18 miles from Elwood, IL)
  • 27 days ago
  • Orland Park, IL (18 miles from Elwood, IL)
  • 27 days ago

Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...

Key Account Customer Service Rep

  • Romeoville, IL (14 miles from Elwood, IL)
  • 30+ days ago
  • Romeoville, IL (14 miles from Elwood, IL)
  • 30+ days ago

Service incoming calls and emails as needed Other tasks as assigned Ability to clearly and professionally communicate (verbally and in written form) with customers and coworkers Demonstrated ability...

Personal Insurance Client Service Representative

  • Orland Park, IL (18 miles from Elwood, IL)
  • 30+ days ago
  • Orland Park, IL (18 miles from Elwood, IL)
  • 30+ days ago

Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...

Customer Service Representative

  • Bolingbrook, IL (19 miles from Elwood, IL)
  • 30+ days ago
  • Bolingbrook, IL (19 miles from Elwood, IL)
  • 30+ days ago

Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago)....

Demographic Data for Elwood, IL

Moving to Elwood, IL? Find some basic demographic data about Elwood, IL below.


Local
National
3,734
83
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Elwood, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elwood, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elwood, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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