Customer Service Jobs in Elgin, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Elmhurst, IL (17 miles from Elgin, IL)
- 21 hours ago
- Elmhurst, IL (17 miles from Elgin, IL)
- 21 hours ago
This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....
Customer Service Representative
- Deerfield, IL (21 miles from Elgin, IL)
- 1 day ago
- Deerfield, IL (21 miles from Elgin, IL)
- 1 day ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative II
- West Chicago, IL (8 miles from Elgin, IL)
- 1 day ago
- West Chicago, IL (8 miles from Elgin, IL)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Associate - 7am - 3:30pm
- Northlake, IL (18 miles from Elgin, IL)
- 3 days ago
- Northlake, IL (18 miles from Elgin, IL)
- 3 days ago
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...
Customer Service Representative - Overnights
- Rolling Meadows, IL (11 miles from Elgin, IL)
- 4 days ago
- Rolling Meadows, IL (11 miles from Elgin, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Oak Park, IL (24 miles from Elgin, IL)
- 4 days ago
- Oak Park, IL (24 miles from Elgin, IL)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Bilingual Customer Service Representative
- Northbrook, IL (21 miles from Elgin, IL)
- 8 days ago
- Northbrook, IL (21 miles from Elgin, IL)
- 8 days ago
We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....
Remote WorkWill Call Customer Service Representative (CRL)
- Hoffman Est, IL (10 miles from Elgin, IL)
- 8 days ago
- Hoffman Est, IL (10 miles from Elgin, IL)
- 8 days ago
Customer Service...
Customer Service Rep. - Insurance - N. Riverside, IL
- N Riverside, IL (24 miles from Elgin, IL)
- 9 days ago
- N Riverside, IL (24 miles from Elgin, IL)
- 9 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Franklin Park, IL (18 miles from Elgin, IL)
- 9 days ago
- Franklin Park, IL (18 miles from Elgin, IL)
- 9 days ago
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...
Customer Service Representative - Part- Time
- Mundelein, IL (19 miles from Elgin, IL)
- 10 days ago
- Mundelein, IL (19 miles from Elgin, IL)
- 10 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Spanish Bilingual Remote Customer Service Representative
- Carpentersville, IL (8 miles from Elgin, IL)
- 10 days ago
- Carpentersville, IL (8 miles from Elgin, IL)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Schaumburg, IL (7 miles from Elgin, IL)
- 10 days ago
- Schaumburg, IL (7 miles from Elgin, IL)
- 10 days ago
We are currently seeking a Customer Service Representative to partner with our sales team to deliver superior customer service to his/her assigned international accounts....
ULINE- Customer Service Representative
- Rolling Meadows, IL (11 miles from Elgin, IL)
- 11 days ago
- Rolling Meadows, IL (11 miles from Elgin, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Burr Ridge, IL (24 miles from Elgin, IL)
- 11 days ago
- Burr Ridge, IL (24 miles from Elgin, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Demographic Data for Elgin, IL
Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Elgin, IL
Highest Education Level
Customer Services in Elgin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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