Customer Service Jobs in Elgin, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Customer Service Representative

  • Elmhurst, IL (17 miles from Elgin, IL)
  • 21 hours ago
  • Elmhurst, IL (17 miles from Elgin, IL)
  • 21 hours ago

This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....

Customer Service Representative

  • Deerfield, IL (21 miles from Elgin, IL)
  • 1 day ago
  • Deerfield, IL (21 miles from Elgin, IL)
  • 1 day ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Customer Service Representative II

  • West Chicago, IL (8 miles from Elgin, IL)
  • 1 day ago
  • West Chicago, IL (8 miles from Elgin, IL)
  • 1 day ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Associate - 7am - 3:30pm

  • Northlake, IL (18 miles from Elgin, IL)
  • 3 days ago
  • Northlake, IL (18 miles from Elgin, IL)
  • 3 days ago

Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...

Customer Service Representative - Overnights

  • Rolling Meadows, IL (11 miles from Elgin, IL)
  • 4 days ago
  • Rolling Meadows, IL (11 miles from Elgin, IL)
  • 4 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Oak Park, IL (24 miles from Elgin, IL)
  • 4 days ago
  • Oak Park, IL (24 miles from Elgin, IL)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Bilingual Customer Service Representative

  • Northbrook, IL (21 miles from Elgin, IL)
  • 8 days ago
  • Northbrook, IL (21 miles from Elgin, IL)
  • 8 days ago

We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....

Remote Work

Will Call Customer Service Representative (CRL)

  • Hoffman Est, IL (10 miles from Elgin, IL)
  • 8 days ago
  • Hoffman Est, IL (10 miles from Elgin, IL)
  • 8 days ago

Customer Service...

Customer Service Rep. - Insurance - N. Riverside, IL

  • N Riverside, IL (24 miles from Elgin, IL)
  • 9 days ago
  • N Riverside, IL (24 miles from Elgin, IL)
  • 9 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

  • Franklin Park, IL (18 miles from Elgin, IL)
  • 9 days ago
  • Franklin Park, IL (18 miles from Elgin, IL)
  • 9 days ago

For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...

Customer Service Representative - Part- Time

  • Mundelein, IL (19 miles from Elgin, IL)
  • 10 days ago
  • Mundelein, IL (19 miles from Elgin, IL)
  • 10 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Spanish Bilingual Remote Customer Service Representative

  • Carpentersville, IL (8 miles from Elgin, IL)
  • 10 days ago
  • Carpentersville, IL (8 miles from Elgin, IL)
  • 10 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Schaumburg, IL (7 miles from Elgin, IL)
  • 10 days ago
  • Schaumburg, IL (7 miles from Elgin, IL)
  • 10 days ago

We are currently seeking a Customer Service Representative to partner with our sales team to deliver superior customer service to his/her assigned international accounts....

ULINE- Customer Service Representative

  • Rolling Meadows, IL (11 miles from Elgin, IL)
  • 11 days ago
  • Rolling Meadows, IL (11 miles from Elgin, IL)
  • 11 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

ULINE- Call Center Representative

  • Burr Ridge, IL (24 miles from Elgin, IL)
  • 11 days ago
  • Burr Ridge, IL (24 miles from Elgin, IL)
  • 11 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Demographic Data for Elgin, IL

Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.


Local
National
123,590
2,999
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Elgin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Elgin, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elgin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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