Customer Service Jobs in Elgin, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vernon Hills, IL (20 miles from Elgin, IL)
- 2 hours ago
- Vernon Hills, IL (20 miles from Elgin, IL)
- 2 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Remote Customer Service Representative
- Naperville, IL (17 miles from Elgin, IL)
- 5 hours ago
- Naperville, IL (17 miles from Elgin, IL)
- 5 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Elgin, IL
- 5 hours ago
- Elgin, IL
- 5 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Sycamore, IL (24 miles from Elgin, IL)
- 17 hours ago
- Sycamore, IL (24 miles from Elgin, IL)
- 17 hours ago
Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
- Deerfield, IL (21 miles from Elgin, IL)
- 1 day ago
- Deerfield, IL (21 miles from Elgin, IL)
- 1 day ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Customer Service Representative (West Chicago Area)
- West Chicago, IL (8 miles from Elgin, IL)
- 2 days ago
- West Chicago, IL (8 miles from Elgin, IL)
- 2 days ago
Service and Logistics Specialist!...
Customer Service Representative
- Downers Grove, IL (17 miles from Elgin, IL)
- 3 days ago
- Downers Grove, IL (17 miles from Elgin, IL)
- 3 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bensenville, IL (15 miles from Elgin, IL)
- 3 days ago
- Bensenville, IL (15 miles from Elgin, IL)
- 3 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
Customer Service Representative
- Bolingbrook, IL (23 miles from Elgin, IL)
- 3 days ago
- Bolingbrook, IL (23 miles from Elgin, IL)
- 3 days ago
Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...
Customer Service Representative, Overnights
- Glen Ellyn, IL (13 miles from Elgin, IL)
- 4 days ago
- Glen Ellyn, IL (13 miles from Elgin, IL)
- 4 days ago
want you to join our team as a Customer Service Representative....
Customer Service Representative II
- Vernon Hills, IL (20 miles from Elgin, IL)
- 5 days ago
- Vernon Hills, IL (20 miles from Elgin, IL)
- 5 days ago
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
Customer Service Representative
- Lake Zurich, IL (16 miles from Elgin, IL)
- 5 days ago
- Lake Zurich, IL (16 miles from Elgin, IL)
- 5 days ago
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....
Commercial Lines Customer Service Representative
- Naperville, IL (17 miles from Elgin, IL)
- 5 days ago
- Naperville, IL (17 miles from Elgin, IL)
- 5 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
Customer Service Representative
- West Chicago, IL (8 miles from Elgin, IL)
- 6 days ago
- West Chicago, IL (8 miles from Elgin, IL)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative I
- Woodridge, IL (21 miles from Elgin, IL)
- 7 days ago
- Woodridge, IL (21 miles from Elgin, IL)
- 7 days ago
Our client, a leading provider in customer service solutions, is seeking a Customer Service Representative I to join their team....
Demographic Data for Elgin, IL
Moving to Elgin, IL? Find some basic demographic data about Elgin, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Elgin, IL
Highest Education Level
Customer Services in Elgin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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