Customer Service Jobs in Edwardsville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative (experience preferred)
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Customer Service professional to join our growing team....
Customer Service Representative
- Florissant, MO (23 miles from Edwardsville, IL)
- 2 days ago
- Florissant, MO (23 miles from Edwardsville, IL)
- 2 days ago
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Insurance Customer Service Representative (Fully Remote)
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
You must be licensed to in Property & Casualty insurance in Missouri....
Remote WorkCustomer Service Representative (Job #: 041625)
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 4 days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Retail Customer Service Associate
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Customer Service Representative I - OFMD Washington University in St. Louis
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 7 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 7 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...
Customer Service Representative I - OFMD
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 9 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 9 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 9 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 9 days ago
Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (24 miles from Edwardsville, IL)
- 13 days ago
- University City, MO (24 miles from Edwardsville, IL)
- 13 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 15 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 15 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Customer Service Representative
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 28 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 28 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - Part-time PRN
- Maryville, IL (8 miles from Edwardsville, IL)
- 45+ days ago
- Maryville, IL (8 miles from Edwardsville, IL)
- 45+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative - PT
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 60+ days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 60+ days ago
service....
Loss Prevention Customer Service Associate
- Overland, MO (24 miles from Edwardsville, IL)
- 60+ days ago
- Overland, MO (24 miles from Edwardsville, IL)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 60+ days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 60+ days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Demographic Data for Edwardsville, IL
Moving to Edwardsville, IL? Find some basic demographic data about Edwardsville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Edwardsville, IL
Highest Education Level
Customer Services in Edwardsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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