Customer Service Jobs in Deerfield, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (12 miles from Deerfield, IL)
- 10 hours ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (12 miles from Deerfield, IL)
- 10 hours ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Chicago, IL (21 miles from Deerfield, IL)
- 11 hours ago
- Chicago, IL (21 miles from Deerfield, IL)
- 11 hours ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...
Retail Customer Service Associate
- Des Plaines, IL (8 miles from Deerfield, IL)
- 2 days ago
- Des Plaines, IL (8 miles from Deerfield, IL)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Rep-State Farm Agent Team Member
- Chicago, IL (21 miles from Deerfield, IL)
- 2 days ago
- Chicago, IL (21 miles from Deerfield, IL)
- 2 days ago
. - Provide prompt, accurate, and friendly insurance customer service....
- Wilmette, IL (10 miles from Deerfield, IL)
- 3 days ago
- Wilmette, IL (10 miles from Deerfield, IL)
- 3 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (14 miles from Deerfield, IL)
- 5 days ago
- Barrington, IL (14 miles from Deerfield, IL)
- 5 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (4 miles from Deerfield, IL)
- 5 days ago
- Northbrook, IL (4 miles from Deerfield, IL)
- 5 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Chicago, IL (21 miles from Deerfield, IL)
- 5 days ago
- Chicago, IL (21 miles from Deerfield, IL)
- 5 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Schaumburg, IL (14 miles from Deerfield, IL)
- 5 days ago
- Schaumburg, IL (14 miles from Deerfield, IL)
- 5 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Business Insurance Client Service Representative
- Chicago, IL (21 miles from Deerfield, IL)
- 5 days ago
- Chicago, IL (21 miles from Deerfield, IL)
- 5 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Showroom Customer Service Representative
- Chicago, IL (21 miles from Deerfield, IL)
- 7 days ago
- Chicago, IL (21 miles from Deerfield, IL)
- 7 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative (RSS)
- Hoffman Estates, IL (14 miles from Deerfield, IL)
- 7 days ago
- Hoffman Estates, IL (14 miles from Deerfield, IL)
- 7 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative (Hybrid)
- Itasca, IL (15 miles from Deerfield, IL)
- 10 days ago
- Itasca, IL (15 miles from Deerfield, IL)
- 10 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II
- Bloomingdale, IL (19 miles from Deerfield, IL)
- 10 days ago
- Bloomingdale, IL (19 miles from Deerfield, IL)
- 10 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative III
- Melrose Park, IL (18 miles from Deerfield, IL)
- 10 days ago
- Melrose Park, IL (18 miles from Deerfield, IL)
- 10 days ago
Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....
Demographic Data for Deerfield, IL
Moving to Deerfield, IL? Find some basic demographic data about Deerfield, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Deerfield, IL
Highest Education Level
Customer Services in Deerfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »