Customer Service Jobs in Crystal Lake, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 3 days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 3 days ago
You will serve as the Customer Service Representative....
Customer Service Representative
- Vernon Hills, IL (17 miles from Crystal Lake, IL)
- 3 days ago
- Vernon Hills, IL (17 miles from Crystal Lake, IL)
- 3 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative - Overnights
- Bristol, WI (23 miles from Crystal Lake, IL)
- 4 days ago
- Bristol, WI (23 miles from Crystal Lake, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Bristol, WI (23 miles from Crystal Lake, IL)
- 4 days ago
- Bristol, WI (23 miles from Crystal Lake, IL)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (11 miles from Crystal Lake, IL)
- 5 days ago
- East Dundee, IL (11 miles from Crystal Lake, IL)
- 5 days ago
, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...
Pricing Coordinator/Customer Service Representative
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 10 days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 10 days ago
The Customer Service Representative responsibilities will include partnering with our sales team to deliver superior customer service to his/her assigned accounts....
Retail Loss Prevention Customer Service Associate I
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 11 days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Bilingual
- Wilmot, WI (17 miles from Crystal Lake, IL)
- 11 days ago
- Wilmot, WI (17 miles from Crystal Lake, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Senior Customer Service Representative
- Vernon Hills, IL (17 miles from Crystal Lake, IL)
- 12 days ago
- Vernon Hills, IL (17 miles from Crystal Lake, IL)
- 12 days ago
Qualifications 5-7 years of proven success as a Customer Service Representative, with 5+ years of experience in business-to-business customer service....
Customer Service Representative
- Deerfield, IL (22 miles from Crystal Lake, IL)
- 16 days ago
- Deerfield, IL (22 miles from Crystal Lake, IL)
- 16 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Will Call Customer Service Representative (CRL)
- Hoffman Est, IL (11 miles from Crystal Lake, IL)
- 23 days ago
- Hoffman Est, IL (11 miles from Crystal Lake, IL)
- 23 days ago
Customer Service...
Customer Service Representative (Call-Center)- Waukegan, IL
- Gurnee, IL (19 miles from Crystal Lake, IL)
- 24 days ago
- Gurnee, IL (19 miles from Crystal Lake, IL)
- 24 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Spanish Bilingual Remote Customer Service Representative
- Carpentersville, IL (10 miles from Crystal Lake, IL)
- 25 days ago
- Carpentersville, IL (10 miles from Crystal Lake, IL)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 25 days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 25 days ago
We are currently seeking a Customer Service Representative to partner with our sales team to deliver superior customer service to his/her assigned international accounts....
ULINE- Customer Service Representative
- Rolling Meadows, IL (19 miles from Crystal Lake, IL)
- 25 days ago
- Rolling Meadows, IL (19 miles from Crystal Lake, IL)
- 25 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Demographic Data for Crystal Lake, IL
Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Crystal Lake, IL
Highest Education Level
Customer Services in Crystal Lake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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