Customer Service Jobs in Crete, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 19 Jobs

Customer Service Representative

  • Merrillville, IN (15 miles from Crete, IL)
  • 5 hours ago
  • Merrillville, IN (15 miles from Crete, IL)
  • 5 hours ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Orland Park, IL (17 miles from Crete, IL)
  • 6 days ago
  • Orland Park, IL (17 miles from Crete, IL)
  • 6 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Alsip, IL (18 miles from Crete, IL)
  • 6 days ago
  • Alsip, IL (18 miles from Crete, IL)
  • 6 days ago

Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....

Customer Service Associate - Crown Point

  • Crown Point, IN (14 miles from Crete, IL)
  • 9 days ago
  • Crown Point, IN (14 miles from Crete, IL)
  • 9 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Representative (Insurance) - Merrillville, IN

  • Merrillville, IN (15 miles from Crete, IL)
  • 11 days ago
  • Merrillville, IN (15 miles from Crete, IL)
  • 11 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Electrical

  • Hammond, IN (16 miles from Crete, IL)
  • 14 days ago
  • Hammond, IN (16 miles from Crete, IL)
  • 14 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Srvc Rep-Ortho Spine

  • Merrillville, IN (15 miles from Crete, IL)
  • 22 days ago
  • Merrillville, IN (15 miles from Crete, IL)
  • 22 days ago

Provides excellent customer service....

Customer Service Representative

  • Gary, IN (17 miles from Crete, IL)
  • 25 days ago
  • Gary, IN (17 miles from Crete, IL)
  • 25 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Spanish Bilingual Remote Customer Service Representative

  • Blue Island, IL (16 miles from Crete, IL)
  • 25 days ago
  • Blue Island, IL (16 miles from Crete, IL)
  • 25 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Harvey, IL (12 miles from Crete, IL)
  • 30+ days ago
  • Harvey, IL (12 miles from Crete, IL)
  • 30+ days ago

Be fully fluent in Atkore core values and business system to provide first class customer service....

Customer Service Representative

  • Orland Park, IL (17 miles from Crete, IL)
  • 30+ days ago
  • Orland Park, IL (17 miles from Crete, IL)
  • 30+ days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Retail Customer Service Associate

  • Tinley Park, IL (15 miles from Crete, IL)
  • 45+ days ago
  • Tinley Park, IL (15 miles from Crete, IL)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...

Retail Customer Service Associate

  • Evergreen Park, IL (20 miles from Crete, IL)
  • 45+ days ago
  • Evergreen Park, IL (20 miles from Crete, IL)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9400 Southwestern Ave, Evergreen...

Remote Customer Service Rep - P&C

  • Hometown, IL (22 miles from Crete, IL)
  • 45+ days ago
  • Hometown, IL (22 miles from Crete, IL)
  • 45+ days ago

Class start date is 7/28/2025 ***Pay rate to candidate is ***/hr*** Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...

Remote Work

Customer Service Associate

  • Bradley, IL (23 miles from Crete, IL)
  • 45+ days ago
  • Bradley, IL (23 miles from Crete, IL)
  • 45+ days ago

Customer Service Associate - (BDL.1) Job Title Customer Service Associate Location Windsor Locks, CT 06096 US (Primary) Job Type Full Time/Part Time Category Customer Service Education Job Description...

Demographic Data for Crete, IL

Moving to Crete, IL? Find some basic demographic data about Crete, IL below.


Local
National
15,342
291
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Crete, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Crete, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crete, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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