Customer Service Jobs in Crest Hill, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Downers Grove, IL (18 miles from Crest Hill, IL)
- 10 days ago
- Downers Grove, IL (18 miles from Crest Hill, IL)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
- Hometown, IL (23 miles from Crest Hill, IL)
- 10 hours ago
- Hometown, IL (23 miles from Crest Hill, IL)
- 10 hours ago
Class start date is 9/8/2025 Pay rate to candidate is $20/hr Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote Work100% Remote P&C Customer Service Representative
- Hometown, IL (23 miles from Crest Hill, IL)
- 11 hours ago
- Hometown, IL (23 miles from Crest Hill, IL)
- 11 hours ago
Class start date is 9/8/2025 Required: Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum of 40 states, but preferably all 50...
Remote WorkRetail Customer Service Associate
- Tinley Park, IL (15 miles from Crest Hill, IL)
- 4 days ago
- Tinley Park, IL (15 miles from Crest Hill, IL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Customer Service Representative - Patient Registration
- Aurora, IL (17 miles from Crest Hill, IL)
- 4 days ago
- Aurora, IL (17 miles from Crest Hill, IL)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Naperville, IL (14 miles from Crest Hill, IL)
- 7 days ago
- Naperville, IL (14 miles from Crest Hill, IL)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Joliet, IL (5 miles from Crest Hill, IL)
- 7 days ago
- Joliet, IL (5 miles from Crest Hill, IL)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Retail Customer Service Representative/Cashier
- Westmont, IL (18 miles from Crest Hill, IL)
- 11 days ago
- Westmont, IL (18 miles from Crest Hill, IL)
- 11 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Romeoville, IL (5 miles from Crest Hill, IL)
- 13 days ago
- Romeoville, IL (5 miles from Crest Hill, IL)
- 13 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Warrenville, IL (18 miles from Crest Hill, IL)
- 14 days ago
- Warrenville, IL (18 miles from Crest Hill, IL)
- 14 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Orland Park, IL (15 miles from Crest Hill, IL)
- 16 days ago
- Orland Park, IL (15 miles from Crest Hill, IL)
- 16 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Alsip, IL (21 miles from Crest Hill, IL)
- 17 days ago
- Alsip, IL (21 miles from Crest Hill, IL)
- 17 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (23 miles from Crest Hill, IL)
- 21 days ago
- West Chicago, IL (23 miles from Crest Hill, IL)
- 21 days ago
Service and Logistics Specialist!...
Customer Service Representative II
- West Chicago, IL (23 miles from Crest Hill, IL)
- 26 days ago
- West Chicago, IL (23 miles from Crest Hill, IL)
- 26 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Business Insurance Client Service Representative
- Orland Park, IL (15 miles from Crest Hill, IL)
- 28 days ago
- Orland Park, IL (15 miles from Crest Hill, IL)
- 28 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Demographic Data for Crest Hill, IL
Moving to Crest Hill, IL? Find some basic demographic data about Crest Hill, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Crest Hill, IL
Highest Education Level
Customer Services in Crest Hill, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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