Customer Service Jobs in Collinsville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (19 miles from Collinsville, IL)
- 2 days ago
- University City, MO (19 miles from Collinsville, IL)
- 2 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- Saint Louis, MO (12 miles from Collinsville, IL)
- 3 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 3 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Customer Service Representative
- Saint Louis, MO (12 miles from Collinsville, IL)
- 17 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 17 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Loss Prevention Customer Service Associate
- Brentwood, MO (20 miles from Collinsville, IL)
- 30+ days ago
- Brentwood, MO (20 miles from Collinsville, IL)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Part-time PRN
- Belleville, IL (15 miles from Collinsville, IL)
- 45+ days ago
- Belleville, IL (15 miles from Collinsville, IL)
- 45+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Retail Customer Service Associate
- Saint Louis, MO (12 miles from Collinsville, IL)
- 45+ days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Bilingual Customer Service Representative - Contact Center
- Belleville, IL (15 miles from Collinsville, IL)
- 45+ days ago
- Belleville, IL (15 miles from Collinsville, IL)
- 45+ days ago
The primary responsibility of the Customer Service Representative is to provide customer service support in English and Spanish to customers through phone, email, and chat in a contact center setting...
Customer Service Representative - PT
- Saint Louis, MO (12 miles from Collinsville, IL)
- 60+ days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 60+ days ago
service....
Loss Prevention Customer Service Associate
- Overland, MO (21 miles from Collinsville, IL)
- 60+ days ago
- Overland, MO (21 miles from Collinsville, IL)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Saint Louis, MO (12 miles from Collinsville, IL)
- 60+ days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 60+ days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (12 miles from Collinsville, IL)
- 60+ days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 60+ days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Clayton, MO (19 miles from Collinsville, IL)
- 90+ days ago
- Clayton, MO (19 miles from Collinsville, IL)
- 90+ days ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Representative, PT Evenings
- Saint Louis, MO (12 miles from Collinsville, IL)
- 90+ days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 90+ days ago
Store 4701610: 5590 Telegraph Rd, St Louis, Missouri 63129 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Belleville, IL (15 miles from Collinsville, IL)
- 90+ days ago
- Belleville, IL (15 miles from Collinsville, IL)
- 90+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Saint Louis, MO (12 miles from Collinsville, IL)
- 90+ days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 90+ days ago
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Demographic Data for Collinsville, IL
Moving to Collinsville, IL? Find some basic demographic data about Collinsville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Collinsville, IL
Highest Education Level
Customer Services in Collinsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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