Customer Service Jobs in Chicago, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Associate
- Evanston, IL (10 miles from Chicago, IL)
- 10 hours ago
- Evanston, IL (10 miles from Chicago, IL)
- 10 hours ago
Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...
Customer Service Representative
- Deerfield, IL (21 miles from Chicago, IL)
- 11 hours ago
- Deerfield, IL (21 miles from Chicago, IL)
- 11 hours ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
**Requirement for Remote Call Center Representative:** Successfully complete customer service assessment & typing test....
Remote WorkCustomer Service Associate - 7am - 3:30pm
- Northlake, IL (11 miles from Chicago, IL)
- 2 days ago
- Northlake, IL (11 miles from Chicago, IL)
- 2 days ago
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...
Business Insurance Client Service Representative
- Orland Park, IL (21 miles from Chicago, IL)
- 2 days ago
- Orland Park, IL (21 miles from Chicago, IL)
- 2 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Service Representative in the insurance industry....
Customer Service Representative - Overnights
- Rolling Meadows, IL (22 miles from Chicago, IL)
- 3 days ago
- Rolling Meadows, IL (22 miles from Chicago, IL)
- 3 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Oak Park, IL (7 miles from Chicago, IL)
- 3 days ago
- Oak Park, IL (7 miles from Chicago, IL)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Bilingual Customer Service Representative
- Northbrook, IL (17 miles from Chicago, IL)
- 7 days ago
- Northbrook, IL (17 miles from Chicago, IL)
- 7 days ago
We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....
Remote WorkA company in the Chicago area is looking for a Customer Service Representative to join their team....
Customer Service Rep. - Insurance - N. Riverside, IL
- N Riverside, IL (9 miles from Chicago, IL)
- 8 days ago
- N Riverside, IL (9 miles from Chicago, IL)
- 8 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Representative
- Franklin Park, IL (11 miles from Chicago, IL)
- 8 days ago
- Franklin Park, IL (11 miles from Chicago, IL)
- 8 days ago
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...
Spanish Bilingual Remote Customer Service Representative
- Blue Island, IL (17 miles from Chicago, IL)
- 9 days ago
- Blue Island, IL (17 miles from Chicago, IL)
- 9 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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