Customer Service Jobs in Chicago, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative
- Blue Island, IL (17 miles from Chicago, IL)
- 13 hours ago
- Blue Island, IL (17 miles from Chicago, IL)
- 13 hours ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
- Deerfield, IL (21 miles from Chicago, IL)
- 13 hours ago
- Deerfield, IL (21 miles from Chicago, IL)
- 13 hours ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Customer Service Representative - Patient Registration
- Chicago, IL
- 14 hours ago
- Chicago, IL
- 14 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Downers Grove, IL (20 miles from Chicago, IL)
- 2 days ago
- Downers Grove, IL (20 miles from Chicago, IL)
- 2 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bensenville, IL (14 miles from Chicago, IL)
- 2 days ago
- Bensenville, IL (14 miles from Chicago, IL)
- 2 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
service....
Customer Service Representative, Overnights
- Glen Ellyn, IL (20 miles from Chicago, IL)
- 3 days ago
- Glen Ellyn, IL (20 miles from Chicago, IL)
- 3 days ago
want you to join our team as a Customer Service Representative....
Remote Customer Service Representative
- Skokie, IL (9 miles from Chicago, IL)
- 3 days ago
- Skokie, IL (9 miles from Chicago, IL)
- 3 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkWe prefer that you have: - 6 months to 1 year of customer service/sales work experience - Familiarity with Windows computers - An ability to deliver regular and reliable attendance....
.- Provide prompt, accurate, and friendly insurance customer service....
at GE HealthCare in Chicago, Illinois, United States Job Description Job Description Summary As a Customer Service Associate, you will provide outstanding customer service to our customers, overseas...
Customer Service Representative - Northbrook, IL
- Wilmette, IL (12 miles from Chicago, IL)
- 5 days ago
- Wilmette, IL (12 miles from Chicago, IL)
- 5 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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