Customer Service Jobs in Chicago, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative II
- Melrose Park, IL (10 miles from Chicago, IL)
- 2 days ago
- Melrose Park, IL (10 miles from Chicago, IL)
- 2 days ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Representative
- Lombard, IL (18 miles from Chicago, IL)
- 8 days ago
- Lombard, IL (18 miles from Chicago, IL)
- 8 days ago
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider....
Customer Service Representative -Producer Services#25-74059 $15.00-$21.14 per hour Chicago, IL All On-site Job Description Our Client, a Global Power Technology Leader company, is looking for a Customer...
Requirement for Remote Call Center Representative: Successfully complete customer service assessment & typing test....
Experience in customer service, retail, or sales preferred....
Hiring Event, Thursday, September 4th, Customer Service Representatives
- Downers Grove, IL (20 miles from Chicago, IL)
- 12 days ago
- Downers Grove, IL (20 miles from Chicago, IL)
- 12 days ago
Position Qualifications : High school diploma or GED. 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred....
Customer Service Representative
- Downers Grove, IL (20 miles from Chicago, IL)
- 14 days ago
- Downers Grove, IL (20 miles from Chicago, IL)
- 14 days ago
Position Qualifications : High school diploma or GED. 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred....
Customer Service Representative (Insurance) - Evergreen Park, IL
- Evergreen Park, IL (12 miles from Chicago, IL)
- 15 days ago
- Evergreen Park, IL (12 miles from Chicago, IL)
- 15 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Glenview, IL (14 miles from Chicago, IL)
- 27 days ago
- Glenview, IL (14 miles from Chicago, IL)
- 27 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....
Provide prompt, accurate, and friendly insurance customer service....
- Carol Stream, IL (24 miles from Chicago, IL)
- 30+ days ago
- Carol Stream, IL (24 miles from Chicago, IL)
- 30+ days ago
Kelly Services is seeking an experienced Customer Service Rep in Carol Stream, IL. Experience in a manufacturing and/or automotive environment a plus....
Customer Service Rep - Spanish Required
- Wilmette, IL (12 miles from Chicago, IL)
- 30+ days ago
- Wilmette, IL (12 miles from Chicago, IL)
- 30+ days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Rep - Spanish Required
- Northbrook, IL (17 miles from Chicago, IL)
- 30+ days ago
- Northbrook, IL (17 miles from Chicago, IL)
- 30+ days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....
Retail Customer Service Representative/Cashier - PT
- Chicago, IL
- 30+ days ago
- Chicago, IL
- 30+ days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Demographic Data for Chicago, IL
Moving to Chicago, IL? Find some basic demographic data about Chicago, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago, IL
Highest Education Level
Customer Services in Chicago, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Store Management
- Health Care
- Order Processing
- Punctual
- Acting
- Friendliness
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Medical Billing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Account Management
- Inbound/Outbound Calling
- Billing
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Telephone Skills
- Data Entry
- Flexibility
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Bilingual
- Sales
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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