Customer Service Jobs in Chicago Heights, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Hometown, IL (16 miles from Chicago Heights, IL)
- 1 day ago
- Hometown, IL (16 miles from Chicago Heights, IL)
- 1 day ago
Class start date is 9/8/2025 Pay rate to candidate is $20/hr Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote Work100% Remote P&C Customer Service Representative
- Hometown, IL (16 miles from Chicago Heights, IL)
- 1 day ago
- Hometown, IL (16 miles from Chicago Heights, IL)
- 1 day ago
Class start date is 9/8/2025 Required: Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum of 40 states, but preferably all 50...
Remote WorkBMV Customer Service Representative 2
- Crown Point, IN (16 miles from Chicago Heights, IL)
- 1 day ago
- Crown Point, IN (16 miles from Chicago Heights, IL)
- 1 day ago
Substitute for Customer Service Representatives as needed....
Retail Customer Service Associate
- Cicero, IL (23 miles from Chicago Heights, IL)
- 5 days ago
- Cicero, IL (23 miles from Chicago Heights, IL)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2601 S Cicero Ave, Cicero, IL 60804...
Customer Service Representative
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 11 days ago
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 11 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Orland Park, IL (14 miles from Chicago Heights, IL)
- 18 days ago
- Orland Park, IL (14 miles from Chicago Heights, IL)
- 18 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Alsip, IL (12 miles from Chicago Heights, IL)
- 18 days ago
- Alsip, IL (12 miles from Chicago Heights, IL)
- 18 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Customer Service Associate - Crown Point
- Crown Point, IN (16 miles from Chicago Heights, IL)
- 20 days ago
- Crown Point, IN (16 miles from Chicago Heights, IL)
- 20 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Customer Service Representative (Insurance) - Merrillville, IN
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 22 days ago
- Merrillville, IN (14 miles from Chicago Heights, IL)
- 22 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Electrical
- Hammond, IN (10 miles from Chicago Heights, IL)
- 25 days ago
- Hammond, IN (10 miles from Chicago Heights, IL)
- 25 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Business Insurance Client Service Representative
- Orland Park, IL (14 miles from Chicago Heights, IL)
- 29 days ago
- Orland Park, IL (14 miles from Chicago Heights, IL)
- 29 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Customer Service Representative
- Gary, IN (14 miles from Chicago Heights, IL)
- 30+ days ago
- Gary, IN (14 miles from Chicago Heights, IL)
- 30+ days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Spanish Bilingual Remote Customer Service Representative
- Blue Island, IL (10 miles from Chicago Heights, IL)
- 30+ days ago
- Blue Island, IL (10 miles from Chicago Heights, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Bilingual
- Burr Ridge, IL (23 miles from Chicago Heights, IL)
- 30+ days ago
- Burr Ridge, IL (23 miles from Chicago Heights, IL)
- 30+ days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Harvey, IL (7 miles from Chicago Heights, IL)
- 45+ days ago
- Harvey, IL (7 miles from Chicago Heights, IL)
- 45+ days ago
Be fully fluent in Atkore core values and business system to provide first class customer service....
Demographic Data for Chicago Heights, IL
Moving to Chicago Heights, IL? Find some basic demographic data about Chicago Heights, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Chicago Heights, IL
Highest Education Level
Customer Services in Chicago Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »