Customer Service Jobs in Channahon, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Woodridge, IL (22 miles from Channahon, IL)
- 1 day ago
- Woodridge, IL (22 miles from Channahon, IL)
- 1 day ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Romeoville, IL (15 miles from Channahon, IL)
- 5 days ago
- Romeoville, IL (15 miles from Channahon, IL)
- 5 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Orland Park, IL (22 miles from Channahon, IL)
- 8 days ago
- Orland Park, IL (22 miles from Channahon, IL)
- 8 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Business Insurance Client Service Representative
- Orland Park, IL (22 miles from Channahon, IL)
- 19 days ago
- Orland Park, IL (22 miles from Channahon, IL)
- 19 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Spanish Bilingual Remote Customer Service Representative
- Coal City, IL (10 miles from Channahon, IL)
- 27 days ago
- Coal City, IL (10 miles from Channahon, IL)
- 27 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work2nd Shift Customer Service Representative
- Joliet, IL (7 miles from Channahon, IL)
- 28 days ago
- Joliet, IL (7 miles from Channahon, IL)
- 28 days ago
Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....
Commercial Lines Customer Service Representative
- Naperville, IL (23 miles from Channahon, IL)
- 28 days ago
- Naperville, IL (23 miles from Channahon, IL)
- 28 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
Customer Service Representative
- Orland Park, IL (22 miles from Channahon, IL)
- 30+ days ago
- Orland Park, IL (22 miles from Channahon, IL)
- 30+ days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative (Insurance) - Joliet, IL
- Joliet, IL (7 miles from Channahon, IL)
- 45+ days ago
- Joliet, IL (7 miles from Channahon, IL)
- 45+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Remote Customer Service Representative
- Orland Park, IL (22 miles from Channahon, IL)
- 45+ days ago
- Orland Park, IL (22 miles from Channahon, IL)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Labs (on-site)
- Aurora, IL (24 miles from Channahon, IL)
- 90+ days ago
- Aurora, IL (24 miles from Channahon, IL)
- 90+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Customer Service Representative
- Frankfort, IL (19 miles from Channahon, IL)
- 90+ days ago
- Frankfort, IL (19 miles from Channahon, IL)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Channahon, IL
Moving to Channahon, IL? Find some basic demographic data about Channahon, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Channahon, IL
Highest Education Level
Customer Services in Channahon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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