Customer Service Jobs in Carpentersville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Call-Center)- 10:30AM SHIFT
- Libertyville, IL (20 miles from Carpentersville, IL)
- 3 days ago
- Libertyville, IL (20 miles from Carpentersville, IL)
- 3 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Customer Service Representative
- Lombard, IL (22 miles from Carpentersville, IL)
- 6 days ago
- Lombard, IL (22 miles from Carpentersville, IL)
- 6 days ago
Overview Call Center Customer Service Representative, 2nd Shift Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider....
Licensed Customer Service Rep - Vernon Hills
- Vernon Hills, IL (18 miles from Carpentersville, IL)
- 11 days ago
- Vernon Hills, IL (18 miles from Carpentersville, IL)
- 11 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Rep - Vernon Hills
- Vernon Hills, IL (18 miles from Carpentersville, IL)
- 11 days ago
- Vernon Hills, IL (18 miles from Carpentersville, IL)
- 11 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Licensed Customer Service Rep - Crystal Lake
- Crystal Lake, IL (10 miles from Carpentersville, IL)
- 20 days ago
- Crystal Lake, IL (10 miles from Carpentersville, IL)
- 20 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Rep. - Crystal Lake
- Crystal Lake, IL (10 miles from Carpentersville, IL)
- 20 days ago
- Crystal Lake, IL (10 miles from Carpentersville, IL)
- 20 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Glenview, IL (24 miles from Carpentersville, IL)
- 25 days ago
- Glenview, IL (24 miles from Carpentersville, IL)
- 25 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....
- Carol Stream, IL (16 miles from Carpentersville, IL)
- 29 days ago
- Carol Stream, IL (16 miles from Carpentersville, IL)
- 29 days ago
Kelly Services is seeking an experienced Customer Service Rep in Carol Stream, IL. Experience in a manufacturing and/or automotive environment a plus....
Customer Service Rep - Spanish Required
- Northbrook, IL (23 miles from Carpentersville, IL)
- 30+ days ago
- Northbrook, IL (23 miles from Carpentersville, IL)
- 30+ days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Northbrook, IL (23 miles from Carpentersville, IL)
- 30+ days ago
- Northbrook, IL (23 miles from Carpentersville, IL)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Arlington Heights, IL (16 miles from Carpentersville, IL)
- 30+ days ago
- Arlington Heights, IL (16 miles from Carpentersville, IL)
- 30+ days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Retail Customer Service Associate
- Des Plaines, IL (21 miles from Carpentersville, IL)
- 45+ days ago
- Des Plaines, IL (21 miles from Carpentersville, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Representative
- Schaumburg, IL (12 miles from Carpentersville, IL)
- 45+ days ago
- Schaumburg, IL (12 miles from Carpentersville, IL)
- 45+ days ago
You will serve as the Customer Service Representative....
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (16 miles from Carpentersville, IL)
- 60+ days ago
- West Chicago, IL (16 miles from Carpentersville, IL)
- 60+ days ago
Service and Logistics Specialist!...
Senior Customer Service Representative
- Vernon Hills, IL (18 miles from Carpentersville, IL)
- 60+ days ago
- Vernon Hills, IL (18 miles from Carpentersville, IL)
- 60+ days ago
#LI-AS1 Qualifications 5-7 years of proven success as a Customer Service Representative, with 5+ years of experience in business-to-business customer service....
Demographic Data for Carpentersville, IL
Moving to Carpentersville, IL? Find some basic demographic data about Carpentersville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carpentersville, IL
Highest Education Level
Customer Services in Carpentersville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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