Customer Service Jobs in Carbondale, IL
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Customer Service jobs in Carbondale, IL edit
Demographic Data for Carbondale, IL
Moving to Carbondale, IL? Find some basic demographic data about Carbondale, IL below.
34,675
876
Medium
Customer Service Online Courses and Training Opportunities
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Salary for Customer Service Jobs in Carbondale, IL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.
Top Hiring Companies
Top hiring companies in your area for Customer Service positions
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Kemboi Financial Agency
Jobs Company Profile -
Lincoln Heritage Life Insurance Company
Jobs -
PMA USA
Jobs -
Performance Matters Associates (PMAUSA)
Jobs
Licensing / Certification
Required or preferred licenses and certifications for Customer Service positions.
Highest Education Level
Customer Services in Carbondale, IL offer the following education background
- Bachelor's Degree (33.8%)
- High School or GED (22.8%)
- Vocational Degree or Certification (15.9%)
- Associate's Degree (15.3%)
- Master's Degree (7.6%)
- Some College (3.0%)
- Doctorate Degree (0.9%)
- Some High School (0.6%)
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carbondale, IL
- 1-2 years (42.9%)
- Less than 1 year (38.0%)
- None (6.9%)
- 2-4 years (6.8%)
- 4-6 years (4.1%)
- 6-8 years (1.1%)
- 8-10 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
= trending- Accounts Receivable
- Annuities
- Auto Insurance
- Billing
- Call Center Experience
- Check Cashing
- Claims
- Claims Adjusting
- Claims Processing
- Communication Skills
- Computer Skills
- Conflict Resolution
- Cross Selling
- Customer Relations
- Customer Satisfaction
- Customer Service
- Events
- Friendliness
- High School Diploma
- Inbound
- Inbound/Outbound Calling
- Inside Sales
- Insurance Claims
- Investigation
- Leadership
- Loss Prevention
- Management
- Medical Claims
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- One Call Resolution
- Organization
- Payment Processing
- Personal Lines
- Policy Administration
- Policy Development
- Problem Solving
- Property and Casualty Insurance
- Research Skills
- Resolution
- Sales
- Scheduling
- Service Sales
- Service Standards
- Software
- Spanish
- Staff Supervision
- Team Leading
- Telemarketing
- Telephone Skills
- Training and Development
- Written Communication
Other Titles
Here are some other career titles that require similar skills
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