Customer Service Jobs in Burbank, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 65 Jobs

Part Time Customer Service Associate

  • Evanston, IL (21 miles from Burbank, IL)
  • 1 day ago
  • Evanston, IL (21 miles from Burbank, IL)
  • 1 day ago

Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...

Business Insurance Client Service Representative

  • Chicago, IL (12 miles from Burbank, IL)
  • 1 day ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 1 day ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Remote Healthcare Customer Service Representative

  • Chicago, IL (12 miles from Burbank, IL)
  • 2 days ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 2 days ago

**Requirement for Remote Call Center Representative:** Successfully complete customer service assessment & typing test....

Remote Work

Customer Service Associate - 7am - 3:30pm

  • Northlake, IL (13 miles from Burbank, IL)
  • 2 days ago
  • Northlake, IL (13 miles from Burbank, IL)
  • 2 days ago

Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...

Business Insurance Client Service Representative

  • Orland Park, IL (9 miles from Burbank, IL)
  • 2 days ago
  • Orland Park, IL (9 miles from Burbank, IL)
  • 2 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

BMV Customer Service Representative 2

  • Schererville, IN (24 miles from Burbank, IL)
  • 3 days ago
  • Schererville, IN (24 miles from Burbank, IL)
  • 3 days ago

Substitute for Customer Service Representatives as needed....

Customer Service Representative

  • Chicago, IL (12 miles from Burbank, IL)
  • 3 days ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 3 days ago

Service Representative in the insurance industry....

Customer Service Representative

  • Oak Park, IL (9 miles from Burbank, IL)
  • 3 days ago
  • Oak Park, IL (9 miles from Burbank, IL)
  • 3 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Chicago, IL (12 miles from Burbank, IL)
  • 8 days ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 8 days ago

A company in the Chicago area is looking for a Customer Service Representative to join their team....

Customer Service Rep. - Insurance - N. Riverside, IL

  • N Riverside, IL (7 miles from Burbank, IL)
  • 8 days ago
  • N Riverside, IL (7 miles from Burbank, IL)
  • 8 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Rep

  • Chicago, IL (12 miles from Burbank, IL)
  • 9 days ago
  • Chicago, IL (12 miles from Burbank, IL)
  • 9 days ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

Customer Service Representative

  • Franklin Park, IL (14 miles from Burbank, IL)
  • 9 days ago
  • Franklin Park, IL (14 miles from Burbank, IL)
  • 9 days ago

For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...

Customer Service Representative

  • Gary, IN (24 miles from Burbank, IL)
  • 9 days ago
  • Gary, IN (24 miles from Burbank, IL)
  • 9 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Spanish Bilingual Remote Customer Service Representative

  • Blue Island, IL (7 miles from Burbank, IL)
  • 10 days ago
  • Blue Island, IL (7 miles from Burbank, IL)
  • 10 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - Overnights

  • Glenview, IL (23 miles from Burbank, IL)
  • 10 days ago
  • Glenview, IL (23 miles from Burbank, IL)
  • 10 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Demographic Data for Burbank, IL

Moving to Burbank, IL? Find some basic demographic data about Burbank, IL below.


Local
National
29,451
601
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Burbank, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Burbank, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Burbank, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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