Customer Service Jobs in Bolingbrook, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 43 Jobs

Remote Customer Service Representative

  • Joliet, IL (13 miles from Bolingbrook, IL)
  • 5 hours ago
  • Joliet, IL (13 miles from Bolingbrook, IL)
  • 5 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Berwyn, IL (17 miles from Bolingbrook, IL)
  • 5 hours ago
  • Berwyn, IL (17 miles from Bolingbrook, IL)
  • 5 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Blue Island, IL (20 miles from Bolingbrook, IL)
  • 1 day ago
  • Blue Island, IL (20 miles from Bolingbrook, IL)
  • 1 day ago

by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....

Customer Service Representative (West Chicago Area)

  • West Chicago, IL (15 miles from Bolingbrook, IL)
  • 2 days ago
  • West Chicago, IL (15 miles from Bolingbrook, IL)
  • 2 days ago

Service and Logistics Specialist!...

Customer Service Representative

  • Downers Grove, IL (8 miles from Bolingbrook, IL)
  • 3 days ago
  • Downers Grove, IL (8 miles from Bolingbrook, IL)
  • 3 days ago

The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...

Customer Service Representative

  • Bensenville, IL (19 miles from Bolingbrook, IL)
  • 3 days ago
  • Bensenville, IL (19 miles from Bolingbrook, IL)
  • 3 days ago

Furniture Medic is seeking a Customer Service Representative to join our team!...

Customer Service Representative

  • Bolingbrook, IL
  • 3 days ago
  • Bolingbrook, IL
  • 3 days ago

Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...

Customer Service Representative, Overnights

  • Glen Ellyn, IL (11 miles from Bolingbrook, IL)
  • 4 days ago
  • Glen Ellyn, IL (11 miles from Bolingbrook, IL)
  • 4 days ago

want you to join our team as a Customer Service Representative....

Commercial Lines Customer Service Representative

  • Naperville, IL (5 miles from Bolingbrook, IL)
  • 5 days ago
  • Naperville, IL (5 miles from Bolingbrook, IL)
  • 5 days ago

Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....

Insurance Agency Customer Service Representative

  • New Lenox, IL (14 miles from Bolingbrook, IL)
  • 6 days ago
  • New Lenox, IL (14 miles from Bolingbrook, IL)
  • 6 days ago

As a Customer Service Representative, you'll wear many hats, including using consultative techniques to attract, retain and sell insurance products and ensure excellent customer experiences....

Customer Service Representative

  • West Chicago, IL (15 miles from Bolingbrook, IL)
  • 6 days ago
  • West Chicago, IL (15 miles from Bolingbrook, IL)
  • 6 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative I

  • Woodridge, IL (3 miles from Bolingbrook, IL)
  • 7 days ago
  • Woodridge, IL (3 miles from Bolingbrook, IL)
  • 7 days ago

Our client, a leading provider in customer service solutions, is seeking a Customer Service Representative I to join their team....

Remote Customer Service Rep

  • Hometown, IL (17 miles from Bolingbrook, IL)
  • 8 days ago
  • Hometown, IL (17 miles from Bolingbrook, IL)
  • 8 days ago

Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....

Remote Work

Customer Service Representative II

  • Melrose Park, IL (17 miles from Bolingbrook, IL)
  • 10 days ago
  • Melrose Park, IL (17 miles from Bolingbrook, IL)
  • 10 days ago

Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....

Customer Service Associate - Part Time

  • Glen Ellyn, IL (11 miles from Bolingbrook, IL)
  • 11 days ago
  • Glen Ellyn, IL (11 miles from Bolingbrook, IL)
  • 11 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Bolingbrook, IL

Moving to Bolingbrook, IL? Find some basic demographic data about Bolingbrook, IL below.


Local
National
73,938
1,841
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Bolingbrook, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bolingbrook, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bolingbrook, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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