Customer Service Jobs in Batavia, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 42 Jobs

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • moments ago
  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • moments ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Remote Customer Service Representative

  • Joliet, IL (21 miles from Batavia, IL)
  • 9 hours ago
  • Joliet, IL (21 miles from Batavia, IL)
  • 9 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Elgin, IL (13 miles from Batavia, IL)
  • 9 hours ago
  • Elgin, IL (13 miles from Batavia, IL)
  • 9 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Sycamore, IL (21 miles from Batavia, IL)
  • 22 hours ago
  • Sycamore, IL (21 miles from Batavia, IL)
  • 22 hours ago

Job Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...

Customer Service Representative (West Chicago Area)

  • West Chicago, IL (7 miles from Batavia, IL)
  • 2 days ago
  • West Chicago, IL (7 miles from Batavia, IL)
  • 2 days ago

Service and Logistics Specialist!...

Customer Service Representative

  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 3 days ago
  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 3 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • Downers Grove, IL (15 miles from Batavia, IL)
  • 3 days ago
  • Downers Grove, IL (15 miles from Batavia, IL)
  • 3 days ago

The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...

Customer Service Representative

  • Bensenville, IL (21 miles from Batavia, IL)
  • 3 days ago
  • Bensenville, IL (21 miles from Batavia, IL)
  • 3 days ago

Furniture Medic is seeking a Customer Service Representative to join our team!...

Customer Service Representative

  • Bolingbrook, IL (16 miles from Batavia, IL)
  • 3 days ago
  • Bolingbrook, IL (16 miles from Batavia, IL)
  • 3 days ago

Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...

Customer Service Representative, Overnights

  • Glen Ellyn, IL (14 miles from Batavia, IL)
  • 4 days ago
  • Glen Ellyn, IL (14 miles from Batavia, IL)
  • 4 days ago

want you to join our team as a Customer Service Representative....

Commercial Lines Customer Service Representative

  • Naperville, IL (11 miles from Batavia, IL)
  • 5 days ago
  • Naperville, IL (11 miles from Batavia, IL)
  • 5 days ago

Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....

Customer Service Representative - Overnights

  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 6 days ago
  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 6 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 6 days ago
  • Rolling Meadows, IL (22 miles from Batavia, IL)
  • 6 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

  • West Chicago, IL (7 miles from Batavia, IL)
  • 7 days ago
  • West Chicago, IL (7 miles from Batavia, IL)
  • 7 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative I

  • Woodridge, IL (16 miles from Batavia, IL)
  • 8 days ago
  • Woodridge, IL (16 miles from Batavia, IL)
  • 8 days ago

Our client, a leading provider in customer service solutions, is seeking a Customer Service Representative I to join their team....

Demographic Data for Batavia, IL

Moving to Batavia, IL? Find some basic demographic data about Batavia, IL below.


Local
National
28,156
946
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Batavia, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Batavia, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Batavia, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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