Customer Service Jobs in Atlanta, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Cashier / Customer Service Associate - Clinton 3rd shift
- Clinton, IL (17 miles from Atlanta, IL)
- 9 days ago
- Clinton, IL (17 miles from Atlanta, IL)
- 9 days ago
For our entry-level customer service associates, there are Overnight shifts available....
Customer Service Representative
- Bloomington, IL (20 miles from Atlanta, IL)
- 13 days ago
- Bloomington, IL (20 miles from Atlanta, IL)
- 13 days ago
Are you looking for a temp-to-hire opportunity where you can apply your collections and customer service skills in the medical supply industry?...
Spanish Bilingual Remote Customer Service Representative
- Clinton, IL (17 miles from Atlanta, IL)
- 29 days ago
- Clinton, IL (17 miles from Atlanta, IL)
- 29 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep(02822) - 415 Keokuk Street
- Lincoln, IL (10 miles from Atlanta, IL)
- 30+ days ago
- Lincoln, IL (10 miles from Atlanta, IL)
- 30+ days ago
Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....
Customer Service Representative
- Bloomington, IL (20 miles from Atlanta, IL)
- 45+ days ago
- Bloomington, IL (20 miles from Atlanta, IL)
- 45+ days ago
Promote Chestnuts culture of customer service excellence through the adherence to Chestnuts behavioral standards for customer service....
Remote Customer Service Representative
- Bloomington, IL (20 miles from Atlanta, IL)
- 60+ days ago
- Bloomington, IL (20 miles from Atlanta, IL)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCashier / Customer Service Associate - Clinton
- Clinton, IL (17 miles from Atlanta, IL)
- 90+ days ago
- Clinton, IL (17 miles from Atlanta, IL)
- 90+ days ago
We're on the hunt for Customer Service Associates with charm, cheer, and a dash of pizzazz! What's the Scoop? Greet customers like they're celebrities (because to us, they are!)...
Rainstorm Car Wash Customer Service Representative
- Bloomington, IL (20 miles from Atlanta, IL)
- 90+ days ago
- Bloomington, IL (20 miles from Atlanta, IL)
- 90+ days ago
EXPERIENCE: Customer service and some sales experience preferred....
Demographic Data for Atlanta, IL
Moving to Atlanta, IL? Find some basic demographic data about Atlanta, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Atlanta, IL
Highest Education Level
Customer Services in Atlanta, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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