Customer Service Jobs in Post Falls, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 2
- Coeur d Alene, ID (14 miles from Post Falls, ID)
- 2 days ago
- Coeur d Alene, ID (14 miles from Post Falls, ID)
- 2 days ago
at Idaho Division of Human Resources in Coeur d'Alene, United States Job Description Customer Service Representative 2 Posting Begin Date: 2025/08/20 Posting End Date: 2025/09/03 Category: Customer...
Billing Customer Service Associate
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
Prior customer service experience....
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
Superior customer service skills. The best Customer Service Representatives take pride in a job well done and see a task through to the finish. Compassion, empathy and composure under pressure....
Customer Service Representative- Business Insurance
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
Prior customer service experience....
Spanish Bilingual Claims Customer Service Associate: Hiring Location Colorado
- Spokane, WA (23 miles from Post Falls, ID)
- 15 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 15 days ago
Experience Requirements Customer Service Experience preferred. Insurance Adjusters License in states where applicable....
Remote WorkClaims Customer Service Associate: Hiring Location Colorado
- Spokane, WA (23 miles from Post Falls, ID)
- 15 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 15 days ago
Experience Requirements Customer Service experience preferred. Insurance Adjusters License in states where applicable....
Remote WorkAs a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Associate: Colorado
- Spokane, WA (23 miles from Post Falls, ID)
- 22 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 22 days ago
Experience Requirements Customer Service experience preferred. Insurance Adjusters License in states where applicable....
Remote WorkSpanish Bilingual Customer Service Associate: Colorado
- Spokane, WA (23 miles from Post Falls, ID)
- 22 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 22 days ago
Experience Requirements Customer Service Experience preferred. Insurance Adjusters License in states where applicable....
Remote WorkBilling Customer Service Associate
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 26 days ago
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 26 days ago
As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience....
Customer Service Representative - FT
- Spokane, WA (23 miles from Post Falls, ID)
- 60+ days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 60+ days ago
service....
Demographic Data for Post Falls, ID
Moving to Post Falls, ID? Find some basic demographic data about Post Falls, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Post Falls, ID
Highest Education Level
Customer Services in Post Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »