Customer Service Jobs in Post Falls, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Employer Customer Service Representative
- Spokane, WA (23 miles from Post Falls, ID)
- 9 hours ago
- Spokane, WA (23 miles from Post Falls, ID)
- 9 hours ago
The Customer Service Representative II provides inbound and/or outbound customer service support ensuring delivery of accurate, complete, and timely information pertaining to member policies and coverage...
Remote WorkCustomer Service Representative/Teller
- Spokane, WA (23 miles from Post Falls, ID)
- 5 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 5 days ago
The successful candidate will be friendly, enthusiastic, knowledgeable CSR/Teller with strong customer service skills....
Customer Service Representative
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 5 days ago
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
Seasonal Customer Service Representative - Spokane
- Spokane, WA (23 miles from Post Falls, ID)
- 7 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 7 days ago
Seasonal Customer Service Representative - Spokane 3.8 3.8 out of 5 stars 828 West Main Avenue, Spokane, WA 99201 Job Description This job is a great fit for someone who is customer obsessed and loves...
Customer Service Representative
- Spokane, WA (23 miles from Post Falls, ID)
- 24 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 24 days ago
Service experience required, or a degree in lieu of experience....
Customer Service Representative - FT
- Spokane, WA (23 miles from Post Falls, ID)
- 25 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 25 days ago
service....
Claims Customer Service Representative
- Liberty Lake, WA (10 miles from Post Falls, ID)
- 30+ days ago
- Liberty Lake, WA (10 miles from Post Falls, ID)
- 30+ days ago
Our office located in Liberty Lake, WA is seeking a Claims Customer Service Representative to join the team!...
- Spokane, WA (23 miles from Post Falls, ID)
- 30+ days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 30+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Spokane, WA (23 miles from Post Falls, ID)
- 45+ days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 45+ days ago
Service Representatives are responsible for processing orders, running various reports, and providing information about the products and services the company provides for its customers....
Demographic Data for Post Falls, ID
Moving to Post Falls, ID? Find some basic demographic data about Post Falls, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Post Falls, ID
Highest Education Level
Customer Services in Post Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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