Customer Service Jobs in Post Falls, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Liberty Lake, WA (10 miles from Post Falls, ID)
- 2 days ago
- Liberty Lake, WA (10 miles from Post Falls, ID)
- 2 days ago
Our Customer Service Representatives work in an office environment 100% of the time. Are you a good fit? Are you passionate about improving lives? That is the first clue!...
- Liberty Lake, WA (10 miles from Post Falls, ID)
- 3 days ago
- Liberty Lake, WA (10 miles from Post Falls, ID)
- 3 days ago
What you will need to have: 2+ years of experience with call center policies and procedures. 2+ years of experience in contact center/customer service tools....
Customer Service Representative
- Spokane, WA (23 miles from Post Falls, ID)
- 13 days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 13 days ago
Service Representatives are responsible for processing orders, running various reports, and providing information about the products and services the company provides for its customers....
Billing Customer Service Associate
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 26 days ago
- Spokane Valley, WA (11 miles from Post Falls, ID)
- 26 days ago
As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience....
/22610/06c71827-7db7-46d4-b0b2-f855574eb622.png&z=8&s=INS&ih_t=6%2F3%2F2025+12%3A01%3A39+PM&utm_medium=internal%20referrer&utm_campaign=employer-fsa&utm_content=fsa-federal&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative 2
- Coeur d Alene, ID (14 miles from Post Falls, ID)
- 30+ days ago
- Coeur d Alene, ID (14 miles from Post Falls, ID)
- 30+ days ago
The Idaho Department of Fish and Game is seeking a dynamic, customer focused Customer Service Representative 2 to join our Panhandle Regional front office in Coeur d'Alene....
Customer Service Rep(07324) - 3904 E Mullan Ave
- Post Falls, ID
- 90+ days ago
- Post Falls, ID
- 90+ days ago
Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Customer Service Rep(07318) - 15640 W. Hwy 41
- Rathdrum, ID (7 miles from Post Falls, ID)
- 90+ days ago
- Rathdrum, ID (7 miles from Post Falls, ID)
- 90+ days ago
Company Description Dominos in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Customer Service Rep(07317) - 9020 Hess St
- Hayden, ID (17 miles from Post Falls, ID)
- 90+ days ago
- Hayden, ID (17 miles from Post Falls, ID)
- 90+ days ago
Company Description Dominos in Hayden is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Customer Service Representative
- Spokane, WA (23 miles from Post Falls, ID)
- 90+ days ago
- Spokane, WA (23 miles from Post Falls, ID)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Post Falls, ID
Moving to Post Falls, ID? Find some basic demographic data about Post Falls, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Post Falls, ID
Highest Education Level
Customer Services in Post Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »