Customer Service Jobs in Idaho
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service inquiries and providing solutions based on client needs in coordination with the Customer Service function....
Remote WorkWe are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service Representative - Express Scripts - Remote
- Boise, ID
- 4 days ago
- Boise, ID
- 4 days ago
The Call Center Customer Service Representative represents the company, and our people make all the difference in our success....
Additional specialized training in bookkeeping, accounting, customer service or a related field. AND B. One year of experience of full-time employment in customer service work OR C....
Customer Service Representative Customer Service Representative
- Boise, ID
- 9 days ago
- Boise, ID
- 9 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - Behavioral Health (Monday-Friday 11:45AM-8:15 PM EST)
- Boise, ID
- 23 days ago
- Boise, ID
- 23 days ago
**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team....
Remote WorkHandles customer service inquiries and problems via telephone, internet, web-chat or written correspondence....
Remote Customer Service Representative
- Mountain Home AFB, ID
- 30+ days ago
- Mountain Home AFB, ID
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 700 E 17Th St, Idaho Falls, ID 83404...
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkThis position supports customer service for mortgage customers....
This position supports customer service, technical support, and customer sales interactions....
Remote WorkAdditional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Excellent Customer Service skills a must. 5. Answers incoming calls from patients and other departments with inquiries regarding patient accounts. 6....
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Idaho
Highest Education Level
Customer Services in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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