Customer Service Jobs in Idaho

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative - Rover

  • Burley, ID
  • 3 hours ago
  • Burley, ID
  • 3 hours ago

The Customer Service Representative performs specific projects and miscellaneous support duties as needed or assigned....

Customer Service Representative

  • Nampa, ID
  • 5 days ago
  • Nampa, ID
  • 5 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service Representative

  • Pocatello, ID
  • 6 days ago
  • Pocatello, ID
  • 6 days ago

Provides extraordinary customer service and case management while consistently meeting call center productivity and quality standards....

Remote Customer Service Representative

  • Mountain Home AFB, ID
  • 7 days ago
  • Mountain Home AFB, ID
  • 7 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Sandpoint, ID
  • 9 days ago
  • Sandpoint, ID
  • 9 days ago

Using customer service tools: Utilizing software and systems to manage customer interactions, track orders, and access product information....

Retail Customer Service Associate

  • Idaho Falls, ID
  • 10 days ago
  • Idaho Falls, ID
  • 10 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 700 E 17Th St, Idaho Falls, ID 83404...

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Associate / Outfitter

  • Nampa, ID
  • 10 days ago
  • Nampa, ID
  • 10 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Part-time Customer Service Associate

  • Boise, ID
  • 11 days ago
  • Boise, ID
  • 11 days ago

Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....

Dispatch and Customer Service Representative

  • Moscow, ID
  • 15 days ago
  • Moscow, ID
  • 15 days ago

Superstar Dispatcher & Customer Service Representative Location: Moscow, ID Schedule: Full-time, MondayFriday Description: Cheetah Electric is looking for a Dispatcher & Customer Service Representative...

Representative, Customer Service - Insurance Verification

  • Boise, ID
  • 18 days ago
  • Boise, ID
  • 18 days ago

at Cardinal Health in Boise, Idaho, United States Job Description What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing...

Customer Service Representative 2

  • Coeur d Alene, ID
  • 24 days ago
  • Coeur d Alene, ID
  • 24 days ago

The Idaho Department of Fish and Game is seeking a dynamic, customer focused Customer Service Representative 2 to join our Panhandle Regional front office in Coeur d'Alene....

Personal Lines Customer Service Representative

  • Meridian, ID
  • 27 days ago
  • Meridian, ID
  • 27 days ago

Brown & Brown is seeking a Personal Lines Customer Service Represent ative to join our growing team in Meridian, ID!...

Customer Service Representative - Patient Registration

  • Burley, ID
  • 30+ days ago
  • Burley, ID
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Idaho Falls, ID
  • 30+ days ago
  • Idaho Falls, ID
  • 30+ days ago

Excellent Customer Service skills a must. 5. Answers incoming calls from patients and other departments with inquiries regarding patient accounts. 6....

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Salary for Customer Service Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Idaho offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Idaho
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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