Customer Service Jobs in Idaho
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Customer Service Representative is responsible for serving walk-in customers and phone-in customers....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Boise, ID
- 2 days ago
- Boise, ID
- 2 days ago
Customer Service Representative, Specialized Services Bagster at WM in Boise, Idaho, United States Job Description I....
Professional Summary: The Customer Service Professional I serves as the key liaison between the corporation and its members, providers, and other stakeholders....
service....
Our client is looking to hire Customer Service Representatives to work remotely in Idaho....
Remote WorkJoin our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients....
Remote WorkCustomer Service Representative, Medicare Pharmacy Contact Center
- Idaho Falls, ID
- 16 days ago
- Idaho Falls, ID
- 16 days ago
JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...
This position supports customer service for mortgage customers....
Customer Service Representative - Patient Registration
- Heyburn, ID
- 17 days ago
- Heyburn, ID
- 17 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
This position supports customer service for mortgage customers....
This position supports customer service, technical support, and customer sales interactions....
Remote WorkSolar Project Manager / Customer Service Representative
- Sun Valley, ID
- 20 days ago
- Sun Valley, ID
- 20 days ago
service roles Exceptional communication skills and a strong customer service mindset Organized and capable of managing multiple projects and priorities simultaneously Familiarity with permitting, utility...
service....
Remote Customer Service Representative
- Mountain Home AFB, ID
- 30+ days ago
- Mountain Home AFB, ID
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkDemographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Idaho
Highest Education Level
Customer Services in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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