Customer Service Jobs in Nampa, ID

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

Customer Service Representative 2 Front Desk

  • Boise, ID (20 miles from Nampa, ID)
  • 11 hours ago
  • Boise, ID (20 miles from Nampa, ID)
  • 11 hours ago

Customer Service Representative 2 Front Desk Posting Begin Date: 2025/06/13 Posting End Date: 2025/06/20 Category: Customer Service Sub Category: Clerical & Data Entry Work Type: Full Time Location:...

Customer Service Representative 2

  • Boise, ID (20 miles from Nampa, ID)
  • 12 hours ago
  • Boise, ID (20 miles from Nampa, ID)
  • 12 hours ago

The incumbents for these positions will be tasked with the responsibility of providing daily front-line customer service. Why IDFG?...

Customer Service Representative II

  • Caldwell, ID (5 miles from Nampa, ID)
  • 12 hours ago
  • Caldwell, ID (5 miles from Nampa, ID)
  • 12 hours ago

Customer Service Representative II Posting Begin Date: 2025/06/13 Posting End Date: 2025/06/20 Category: Customer Service Sub Category: Clerical & Data Entry Work Type: Full Time Location: Caldwell,...

Customer Service Representative, Medical Store

  • Nampa, ID
  • 1 day ago
  • Nampa, ID
  • 1 day ago

The Customer Service Representative is responsible for serving walk-in customers and phone-in customers....

Customer Service Representative, Life Contact Center

  • Boise, ID (20 miles from Nampa, ID)
  • 1 day ago
  • Boise, ID (20 miles from Nampa, ID)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Representative, Specialized Services Bagster

  • Boise, ID (20 miles from Nampa, ID)
  • 3 days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 3 days ago

Customer Service Representative, Specialized Services Bagster at WM in Boise, Idaho, United States Job Description I....

Medical Customer Service (Insurance)

  • Boise, ID (20 miles from Nampa, ID)
  • 5 days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 5 days ago

Professional Summary: The Customer Service Professional I serves as the key liaison between the corporation and its members, providers, and other stakeholders....

Customer Service Representative - PT

  • Boise, ID (20 miles from Nampa, ID)
  • 8 days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 8 days ago

service....

Customer Service Representative

  • Boise, ID (20 miles from Nampa, ID)
  • 9 days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 9 days ago

Our client is looking to hire Customer Service Representatives to work remotely in Idaho....

Remote Work

Work from Home: Customer Service Representative (Healthcare)

  • Boise, ID (20 miles from Nampa, ID)
  • 10 days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 10 days ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative - FT

  • Boise, ID (20 miles from Nampa, ID)
  • 30+ days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 30+ days ago

service....

Part-time Customer Service Associate

  • Boise, ID (20 miles from Nampa, ID)
  • 30+ days ago
  • Boise, ID (20 miles from Nampa, ID)
  • 30+ days ago

Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....

Demographic Data for Nampa, ID

Moving to Nampa, ID? Find some basic demographic data about Nampa, ID below.


Local
National
127,106
3,144
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Nampa, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Nampa, ID offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Nampa, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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