Customer Service Jobs in Kuna, ID

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Work from Home: Customer Service Representative (Healthcare)

  • Meridian, ID (12 miles from Kuna, ID)
  • 13 days ago
  • Meridian, ID (12 miles from Kuna, ID)
  • 13 days ago

Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....

Remote Work

Customer Service Representative - FT

  • Boise, ID (15 miles from Kuna, ID)
  • 8 days ago
  • Boise, ID (15 miles from Kuna, ID)
  • 8 days ago

service....

Customer Service Representative

  • Nampa, ID (20 miles from Kuna, ID)
  • 9 days ago
  • Nampa, ID (20 miles from Kuna, ID)
  • 9 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service Associate / Outfitter

  • Nampa, ID (20 miles from Kuna, ID)
  • 13 days ago
  • Nampa, ID (20 miles from Kuna, ID)
  • 13 days ago

Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...

Part-time Customer Service Associate

  • Boise, ID (15 miles from Kuna, ID)
  • 14 days ago
  • Boise, ID (15 miles from Kuna, ID)
  • 14 days ago

Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....

Commercial Customer Service Representative- Hybrid

  • Meridian, ID (12 miles from Kuna, ID)
  • 90+ days ago
  • Meridian, ID (12 miles from Kuna, ID)
  • 90+ days ago

service and interpersonal skills Demonstrated critical thinking and problem-solving skills 1-3 years Commercial Insurance experience P&C license preferred WHAT WE OFFER: Excellent growth and advancement...

Demographic Data for Kuna, ID

Moving to Kuna, ID? Find some basic demographic data about Kuna, ID below.


Local
National
33,379
472
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Kuna, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kuna, ID offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kuna, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »