Customer Service Jobs in Kuna, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home: Customer Service Representative (Healthcare)
- Meridian, ID (12 miles from Kuna, ID)
- 13 days ago
- Meridian, ID (12 miles from Kuna, ID)
- 13 days ago
Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....
Remote WorkCustomer Service Representative - FT
- Boise, ID (15 miles from Kuna, ID)
- 8 days ago
- Boise, ID (15 miles from Kuna, ID)
- 8 days ago
service....
Customer Service Representative
- Nampa, ID (20 miles from Kuna, ID)
- 9 days ago
- Nampa, ID (20 miles from Kuna, ID)
- 9 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Associate / Outfitter
- Nampa, ID (20 miles from Kuna, ID)
- 13 days ago
- Nampa, ID (20 miles from Kuna, ID)
- 13 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Part-time Customer Service Associate
- Boise, ID (15 miles from Kuna, ID)
- 14 days ago
- Boise, ID (15 miles from Kuna, ID)
- 14 days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Commercial Customer Service Representative- Hybrid
- Meridian, ID (12 miles from Kuna, ID)
- 90+ days ago
- Meridian, ID (12 miles from Kuna, ID)
- 90+ days ago
service and interpersonal skills Demonstrated critical thinking and problem-solving skills 1-3 years Commercial Insurance experience P&C license preferred WHAT WE OFFER: Excellent growth and advancement...
Demographic Data for Kuna, ID
Moving to Kuna, ID? Find some basic demographic data about Kuna, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Kuna, ID
Highest Education Level
Customer Services in Kuna, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Multitasking
- Spanish
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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