Customer Service Jobs in Hayden, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 2
- Coeur d Alene, ID (13 miles from Hayden, ID)
- 3 days ago
- Coeur d Alene, ID (13 miles from Hayden, ID)
- 3 days ago
The Idaho Department of Fish and Game is seeking a dynamic, customer focused Customer Service Representative 2 to join our Panhandle Regional front office in Coeur d'Alene....
Customer Service Representative 2
- Coeur d Alene, ID (13 miles from Hayden, ID)
- 3 days ago
- Coeur d Alene, ID (13 miles from Hayden, ID)
- 3 days ago
at Idaho Division of Human Resources in Coeur d'Alene, United States Job Description Customer Service Representative 2 Posting Begin Date: 2025/04/25 Posting End Date: 2025/05/09 Category: Customer...
Customer Service Rep(07321) - 50 W. Neider Ave
- Coeur d Alene, ID (13 miles from Hayden, ID)
- 45+ days ago
- Coeur d Alene, ID (13 miles from Hayden, ID)
- 45+ days ago
Company DescriptionDomino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...
Customer Service Rep(07324) - 3904 E Mullan Ave
- Post Falls, ID (17 miles from Hayden, ID)
- 90+ days ago
- Post Falls, ID (17 miles from Hayden, ID)
- 90+ days ago
Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Customer Service Rep(07318) - 15640 W. Hwy 41
- Rathdrum, ID (14 miles from Hayden, ID)
- 90+ days ago
- Rathdrum, ID (14 miles from Hayden, ID)
- 90+ days ago
Company Description Dominos in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Company Description Dominos in Hayden is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Demographic Data for Hayden, ID
Moving to Hayden, ID? Find some basic demographic data about Hayden, ID below.
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Salary for Customer Service Jobs in Hayden, ID
Highest Education Level
Customer Services in Hayden, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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