Customer Service Jobs in Eagle, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Caldwell, ID (14 miles from Eagle, ID)
- 8 days ago
- Caldwell, ID (14 miles from Eagle, ID)
- 8 days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Office Clerk - Customer Service Representative
- Boise, ID (13 miles from Eagle, ID)
- 10 days ago
- Boise, ID (13 miles from Eagle, ID)
- 10 days ago
Apply now and find out why Clerks and Customer Service Representatives choose Midwest Motor Express....
Customer Service Representative 2
- Boise, ID (13 miles from Eagle, ID)
- 20 days ago
- Boise, ID (13 miles from Eagle, ID)
- 20 days ago
The incumbents for these positions will be tasked with the responsibility of providing daily front-line customer service. Why IDFG?...
Customer Service Representative
- Boise, ID (13 miles from Eagle, ID)
- 28 days ago
- Boise, ID (13 miles from Eagle, ID)
- 28 days ago
Our client is looking to hire Customer Service Representatives to work remotely in Idaho....
Remote WorkCustomer Service Representative - FT
- Boise, ID (13 miles from Eagle, ID)
- 45+ days ago
- Boise, ID (13 miles from Eagle, ID)
- 45+ days ago
service....
Part-time Customer Service Associate
- Boise, ID (13 miles from Eagle, ID)
- 45+ days ago
- Boise, ID (13 miles from Eagle, ID)
- 45+ days ago
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Demographic Data for Eagle, ID
Moving to Eagle, ID? Find some basic demographic data about Eagle, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Eagle, ID
Highest Education Level
Customer Services in Eagle, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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