Customer Service Jobs in Coeur D Alene, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 2 days ago
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 2 days ago
Performs in a fast-paced, high-production, high-volume environment that focuses heavily on customer service. Work is driven primarily by inbound calls and communications....
Remote WorkCustomer Service Representative
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 9 days ago
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 9 days ago
services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...
Claims Customer Service Representative
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 30+ days ago
- Liberty Lake, WA (18 miles from Coeur D Alene, ID)
- 30+ days ago
Our office located in Liberty Lake, WA is seeking a Claims Customer Service Representative to join the team!...
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 30+ days ago
- Spokane Valley, WA (21 miles from Coeur D Alene, ID)
- 30+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for Coeur D Alene, ID
Moving to Coeur D Alene, ID? Find some basic demographic data about Coeur D Alene, ID below.
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Salary for Customer Service Jobs in Coeur D Alene, ID
Highest Education Level
Customer Services in Coeur D Alene, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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