Customer Service Jobs in Boise, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative 2 Front Desk Posting Begin Date: 2025/06/13 Posting End Date: 2025/06/20 Category: Customer Service Sub Category: Clerical & Data Entry Work Type: Full Time Location:...
The incumbents for these positions will be tasked with the responsibility of providing daily front-line customer service. Why IDFG?...
Customer Service Representative II
- Caldwell, ID (22 miles from Boise, ID)
- 4 hours ago
- Caldwell, ID (22 miles from Boise, ID)
- 4 hours ago
Customer Service Representative II Posting Begin Date: 2025/06/13 Posting End Date: 2025/06/20 Category: Customer Service Sub Category: Clerical & Data Entry Work Type: Full Time Location: Caldwell,...
Customer Service Representative, Medical Store
- Nampa, ID (20 miles from Boise, ID)
- 1 day ago
- Nampa, ID (20 miles from Boise, ID)
- 1 day ago
The Customer Service Representative is responsible for serving walk-in customers and phone-in customers....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative, Specialized Services Bagster
- Boise, ID
- 2 days ago
- Boise, ID
- 2 days ago
Customer Service Representative, Specialized Services Bagster at WM in Boise, Idaho, United States Job Description I....
Professional Summary: The Customer Service Professional I serves as the key liaison between the corporation and its members, providers, and other stakeholders....
service....
Our client is looking to hire Customer Service Representatives to work remotely in Idaho....
Remote Workservice....
Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....
Demographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boise, ID
Highest Education Level
Customer Services in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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