Customer Service Jobs in Boise, ID
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Minimum of two years experience in customer service including six months in a lower-level customer care representative role....
Remote WorkMinimum of two years experience in customer service including six months in a lower-level customer care representative role....
Remote WorkThe Idaho Department of Fish and Game is seeking a dynamic, customer focused Customer Service Representative 2 to join our Panhandle Regional front office in Coeur d'Alene....
Personal Lines Customer Service Representative
- Meridian, ID (10 miles from Boise, ID)
- 6 days ago
- Meridian, ID (10 miles from Boise, ID)
- 6 days ago
Brown & Brown is seeking a Personal Lines Customer Service Represent ative to join our growing team in Meridian, ID!...
In addition, all provide customer service and support to customers in the office....
Customer Service Associate / Outfitter
- Meridian, ID (10 miles from Boise, ID)
- 15 days ago
- Meridian, ID (10 miles from Boise, ID)
- 15 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Job Description Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service....
Commercial Customer Service Representative- Hybrid
- Meridian, ID (10 miles from Boise, ID)
- 90+ days ago
- Meridian, ID (10 miles from Boise, ID)
- 90+ days ago
service and interpersonal skills Demonstrated critical thinking and problem-solving skills 1-3 years Commercial Insurance experience P&C license preferred WHAT WE OFFER: Excellent growth and advancement...
Savers / Value Village Careers - Customer Service Associate
- Boise, ID
- 90+ days ago
- Boise, ID
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boise, ID
Highest Education Level
Customer Services in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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