Customer Service Jobs in Kapolei, HI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Senior Agent Customer Service Rep

Liberty Mutual Insurance
Honolulu, HI (15 miles from Kapolei, HI)
16 hours ago

Liberty Mutual Insurance
Honolulu, HI (15 miles from Kapolei, HI)
16 hours ago

Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....

Customer Service Representative - PT

Honolulu, HI (15 miles from Kapolei, HI)
45+ days ago

Honolulu, HI (15 miles from Kapolei, HI)
45+ days ago

service....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

Honolulu, HI (15 miles from Kapolei, HI)
4 days ago

Honolulu, HI (15 miles from Kapolei, HI)
4 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative, Life Contact Center

Honolulu, HI (15 miles from Kapolei, HI)
5 days ago

Honolulu, HI (15 miles from Kapolei, HI)
5 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Part Time Customer Service Associate

Kaneohe, HI (17 miles from Kapolei, HI)
5 days ago

Kaneohe, HI (17 miles from Kapolei, HI)
5 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative 12:30pm-9pm EST

Honolulu, HI (15 miles from Kapolei, HI)
7 days ago

Honolulu, HI (15 miles from Kapolei, HI)
7 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Showroom Customer Service Representative

Honolulu, HI (15 miles from Kapolei, HI)
12 days ago

Honolulu, HI (15 miles from Kapolei, HI)
12 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Part Time Customer Service Associate

Honolulu, HI (15 miles from Kapolei, HI)
12 days ago

Honolulu, HI (15 miles from Kapolei, HI)
12 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative I

Honolulu, HI (15 miles from Kapolei, HI)
13 days ago

Honolulu, HI (15 miles from Kapolei, HI)
13 days ago

Responsibilities: Customer Service Interacts and provides customer service to all internal and external customers of Island Insurance Companies, including difficult or irate customers by phone or in...

Customer Service Representative

Kaneohe, HI (17 miles from Kapolei, HI)
19 days ago

Kaneohe, HI (17 miles from Kapolei, HI)
19 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Retail Customer Service Associate

Honolulu, HI (15 miles from Kapolei, HI)
30+ days ago

Honolulu, HI (15 miles from Kapolei, HI)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...

Retail Customer Service Associate

Pearl City, HI (10 miles from Kapolei, HI)
30+ days ago

Pearl City, HI (10 miles from Kapolei, HI)
30+ days ago

Customer Service Representative

Honolulu, HI (15 miles from Kapolei, HI)
45+ days ago

Honolulu, HI (15 miles from Kapolei, HI)
45+ days ago

Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks....

Customer Service Representative III, Retail Banking (Kahala - Honolulu, HI) - $1000 Sign-On Bonus

Honolulu, HI (15 miles from Kapolei, HI)
45+ days ago

Honolulu, HI (15 miles from Kapolei, HI)
45+ days ago

Area: Customer Service (Sales)...

Customer Service Representative

Pearl City, HI (10 miles from Kapolei, HI)
60+ days ago

Pearl City, HI (10 miles from Kapolei, HI)
60+ days ago

Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

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Demographic Data for Kapolei, HI

Moving to Kapolei, HI? Find some basic demographic data about Kapolei, HI below.

Median Age

Average Household Income

Home Value vs Household Income in Kapolei, HI

Local

National

Total Population

47,181

Number of Businesses

915

City Size

Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Kapolei, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kapolei, HI offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Kapolei, HI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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