Customer Service Jobs in Hawaii

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....

Customer Service Representative

  • Honolulu, HI
  • 2 hours ago
  • Honolulu, HI
  • 2 hours ago

Customer Service Representative (218938-14) We're immediately seeking a Customer Service Representative for full-time work with a local company in the health insurance sector....

This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...

This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...

Rental Car Lot Customer Service Representative Full Time

  • Paia, HI
  • 2 days ago
  • Paia, HI
  • 2 days ago

service....

Customer Service Representative

  • Honolulu, HI
  • 3 days ago
  • Honolulu, HI
  • 3 days ago

Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence & fax request according to the designated authority levels...

Associate Customer Service Representative

  • Honolulu, HI
  • 7 days ago
  • Honolulu, HI
  • 7 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Honolulu, HI
  • 7 days ago
  • Honolulu, HI
  • 7 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Honolulu, HI
  • 10 days ago
  • Honolulu, HI
  • 10 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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