Customer Service Jobs in Hawaii
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 11 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 11 days ago
Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....
Customer Service Representative (218938-14) We're immediately seeking a Customer Service Representative for full-time work with a local company in the health insurance sector....
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity (Kailua
- Volcano, HI
- 2 days ago
- Volcano, HI
- 2 days ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity
- Hakalau, HI
- 2 days ago
- Hakalau, HI
- 2 days ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits (Kahului, H
- Paia, HI
- 2 days ago
- Paia, HI
- 2 days ago
service....
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Kahului, HI
- 2 days ago
- Kahului, HI
- 2 days ago
service....
service....
Avis Customer Service Associate Outdoor Lot Support (Full-Time) (Kahului, HI)
- Paia, HI
- 2 days ago
- Paia, HI
- 2 days ago
service....
Car Rental Customer Service Rep Full Time - Great Hourly Rate - Employee Discounts
- Paia, HI
- 2 days ago
- Paia, HI
- 2 days ago
service....
Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence & fax request according to the designated authority levels...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Avis Customer Service Associate - Outdoor Lot Support (Full-Time). Job in Kahului Gr8Jobs
- Kahului, HI
- 11 days ago
- Kahului, HI
- 11 days ago
service....
- Haiku, HI
- 11 days ago
- Haiku, HI
- 11 days ago
service....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hawaii
Highest Education Level
Customer Services in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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