Customer Service Jobs in Hawaii
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 11 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 11 days ago
Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....
Customer Service Representative, Life Contact Center
- Honolulu, HI
- 23 hours ago
- Honolulu, HI
- 23 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkAccurate Pay:Range: $19.00 - $21.00/hr + Monthly Incentive Opportunties $1000.00 Sign on Bonus after 6 months The Customer Service Associate plays a pivotal role in supporting the daily operations of...
Assist customers by effectively resolving all customer service issues....
Avis Customer Service Associate - Outdoor Lot Support (Full-Time). Job in Pukalani Gr8Jobs
- Pukalani, HI
- 2 days ago
- Pukalani, HI
- 2 days ago
service....
- Kailua Kona, HI
- 2 days ago
- Kailua Kona, HI
- 2 days ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
- Hilo, HI
- 2 days ago
- Hilo, HI
- 2 days ago
This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...
Car Rental Customer Service Rep - Full Time Great Hourly Rate Employee Discounts
- Kahului, HI
- 2 days ago
- Kahului, HI
- 2 days ago
service....
Rental Car Customer Service Representative - Full Time Avis Budget Group - Kahului, HI Posted on 06/08/25 (Ref: HIYhINCyoX) $18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately...
This position may be with any affiliate of Avis Budget Group.Kahului Hawaii United States of America Required Preferred Job Industries Customer Service...
Rental Car Lot Customer Service Representative - Full Time
- Kahului, HI
- 2 days ago
- Kahului, HI
- 2 days ago
service....
Loyalty Customer Service Rep PT - Great Perks - Paid Training - Career Growth Opportunity
- Hilo, HI
- 2 days ago
- Hilo, HI
- 2 days ago
Loyalty Customer Service Rep PT - Great Perks - Paid Training - Career Growth Opportunity - Part Time Avis Budget Group - Hilo, HI Posted on 06/08/25 (Ref: HIovqZ2JGy) $17.50/hour Monthly Commission...
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - PT. Job in Pukalani Gr8Jobs
- Pukalani, HI
- 5 days ago
- Pukalani, HI
- 5 days ago
service....
- Wailuku, HI
- 5 days ago
- Wailuku, HI
- 5 days ago
service....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hawaii
Highest Education Level
Customer Services in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »