Customer Service Jobs in Hawaii

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 33 Jobs

Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....

Customer Service Representative - PT

  • Honolulu, HI
  • 30+ days ago
  • Honolulu, HI
  • 30+ days ago

service....

Customer Service Representative - FT

  • Kahului, HI
  • 45+ days ago
  • Kahului, HI
  • 45+ days ago

service....

service....

This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...

This includes processing rentals of customers who are members of our loyalty programs, offering them products and services and providing excellent customer service to improve their travel experience...

Car Rental Customer Service Rep - Full Time - Great Hourly Rate - Employee Discounts - Full Time Avis Budget Group - Kahului, HI Posted on 06/08/25 (Ref: HIemSRwIct) $18.00/hour Monthly Commission Opportunity...

Rental Car Customer Service Rep - Part Time - Car Rental Discounts - PTO - 401k Benefits - Part Time Avis Budget Group - Kahului, HI Posted on 06/08/25 (Ref: HIIRIFYwoL) $18.00/hour Monthly Commission...

Rental Car Customer Service Representative

  • Kahului, HI
  • 7 hours ago
  • Kahului, HI
  • 7 hours ago

Rental Car Customer Service Representative - Full Time Avis Budget Group - Kahului, HI Posted on 06/08/25 (Ref: HIYhINCyoX) $18.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately...

Rental Car Customer Service Representative Full Time

  • Paia, HI
  • 7 hours ago
  • Paia, HI
  • 7 hours ago

This position may be with any affiliate of Avis Budget Group.Kahului Hawaii United States of America Required Preferred Job Industries Customer Service...

Rental Car Lot Customer Service Representative - Full Time

  • Kahului, HI
  • 7 hours ago
  • Kahului, HI
  • 7 hours ago

Rental Car Lot Customer Service Representative - Full Time - Full Time Avis Budget Group - Kahului, HI Posted on 06/08/25 (Ref: HIGMCt8VcF) $18.00/hour Monthly Commission Opportunity Shift Premium may...

Loyalty Customer Service Rep PT - Great Perks - Paid Training - Career Growth Opportunity - Part Time Avis Budget Group - Hilo, HI Posted on 06/08/25 (Ref: HIovqZ2JGy) $17.50/hour Monthly Commission...

Customer Service Representative 12:30pm-9pm EST

  • Honolulu, HI
  • 9 hours ago
  • Honolulu, HI
  • 9 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative - PT. Job in Pukalani Gr8Jobs

  • Pukalani, HI
  • 3 days ago
  • Pukalani, HI
  • 3 days ago

service....

Demographic Data for Hawaii

Moving to Hawaii? Find some basic demographic data about Hawaii below.


Local
National
1,455,118
32,170

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Hawaii

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hawaii offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hawaii
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »