Customer Service Jobs in Honolulu, HI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 4 days ago
- Liberty Mutual Insurance
- Honolulu, HI
- 4 days ago
Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....
service....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...
Retail Customer Service Associate
- Pearl City, HI (8 miles from Honolulu, HI)
- 12 days ago
- Pearl City, HI (8 miles from Honolulu, HI)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 Kamehameha Hwy Ste 100, Pearl...
Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks....
service....
Representative, Customer Service - Insurance Verification
- Honolulu, HI
- 19 days ago
- Honolulu, HI
- 19 days ago
_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...
Customer Service Representative III, Retail Banking (Kahala - Honolulu, HI) - $1000 Sign-On Bonus
- Honolulu, HI
- 30+ days ago
- Honolulu, HI
- 30+ days ago
Area: Customer Service (Sales)...
Customer Service Representative
- Pearl City, HI (8 miles from Honolulu, HI)
- 30+ days ago
- Pearl City, HI (8 miles from Honolulu, HI)
- 30+ days ago
Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
This role is essential in providing customer service to "House Account" policyholders, managing policy changes, and handling various administrative and underwriting tasks....
Hours: Monday – Thursday: 8:30 AM – 4:30 PM Friday: 8:30 AM – 5:30 PM What you’ll need: High school diploma (or equivalent) Experience in customer service Cash-handling and confidentiality skills Basic...
Assist customers by effectively resolving all customer service issues....
Customer Service Representative II, Retail Banking (Kahala - Honolulu, HI)
- Honolulu, HI
- 90+ days ago
- Honolulu, HI
- 90+ days ago
Area: Customer Service (Sales)...
Demographic Data for Honolulu, HI
Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Honolulu, HI
Highest Education Level
Customer Services in Honolulu, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »