Customer Service Jobs in Honolulu, HI

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....

Customer Service Representative - FT

  • Honolulu, HI
  • 6 days ago
  • Honolulu, HI
  • 6 days ago

service....

Retail Customer Service Associate

  • Honolulu, HI
  • 12 days ago
  • Honolulu, HI
  • 12 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...

Retail Customer Service Associate

  • Pearl City, HI (8 miles from Honolulu, HI)
  • 12 days ago
  • Pearl City, HI (8 miles from Honolulu, HI)
  • 12 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 Kamehameha Hwy Ste 100, Pearl...

Customer Service Representative

  • Honolulu, HI
  • 18 days ago
  • Honolulu, HI
  • 18 days ago

Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks....

Customer Service Representative - PT

  • Honolulu, HI
  • 19 days ago
  • Honolulu, HI
  • 19 days ago

service....

Representative, Customer Service - Insurance Verification

  • Honolulu, HI
  • 19 days ago
  • Honolulu, HI
  • 19 days ago

_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer...

Area: Customer Service (Sales)...

Customer Service Representative

  • Pearl City, HI (8 miles from Honolulu, HI)
  • 30+ days ago
  • Pearl City, HI (8 miles from Honolulu, HI)
  • 30+ days ago

Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

CSR - Personal Lines

  • Honolulu, HI
  • 30+ days ago
  • Honolulu, HI
  • 30+ days ago

This role is essential in providing customer service to "House Account" policyholders, managing policy changes, and handling various administrative and underwriting tasks....

Customer Service Representative/Bank Teller

  • Honolulu, HI
  • 90+ days ago
  • Honolulu, HI
  • 90+ days ago

Hours: Monday – Thursday: 8:30 AM – 4:30 PM Friday: 8:30 AM – 5:30 PM What you’ll need: High school diploma (or equivalent) Experience in customer service Cash-handling and confidentiality skills Basic...

Part Time Customer Service Associate

  • Honolulu, HI
  • 45+ days ago
  • Honolulu, HI
  • 45+ days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative II, Retail Banking (Kahala - Honolulu, HI)

  • Honolulu, HI
  • 90+ days ago
  • Honolulu, HI
  • 90+ days ago

Area: Customer Service (Sales)...

Demographic Data for Honolulu, HI

Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.


Local
National
418,316
13,387
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Honolulu, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Honolulu, HI offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Honolulu, HI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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