Customer Service Jobs in Honolulu, HI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Day Shift (Entry Level, M-F) - Kapolei, HI
- Kapolei, HI (15 miles from Honolulu, HI)
- 30+ days ago
- Kapolei, HI (15 miles from Honolulu, HI)
- 30+ days ago
We are seeking an individual with outstanding communication skills to join our Customer Service team at our Kapolei office....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Assist customers by effectively resolving all customer service issues....
Responsibilities: Customer Service Interacts and provides customer service to all internal and external customers of Island Insurance Companies, including difficult or irate customers by phone or in...
Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks....
Customer Service Representative
- Pearl City, HI (8 miles from Honolulu, HI)
- 90+ days ago
- Pearl City, HI (8 miles from Honolulu, HI)
- 90+ days ago
Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Demographic Data for Honolulu, HI
Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Honolulu, HI
Highest Education Level
Customer Services in Honolulu, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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