Customer Service Jobs in Honolulu, HI
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Agent Customer Service Rep
- Liberty Mutual Insurance
- Honolulu, HI
- 1 day ago
- Liberty Mutual Insurance
- Honolulu, HI
- 1 day ago
Working knowledge of Personal Lines insurance products, plans and programs in a customer service environment....
- Honolulu, HI
- 3 days ago
- Honolulu, HI
- 3 days ago
Area: Customer Service (Sales)...
- Honolulu, HI
- 3 days ago
- Honolulu, HI
- 3 days ago
Area: Customer Service (Sales)...
Processes all personal lines policy transactions including new business, endorsements, cancellations, renewals, reinstatement, correspondence & fax request according to the designated authority levels...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Honolulu, HI
- 20 days ago
- Honolulu, HI
- 20 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Part Time Customer Service Associate
- Kaneohe, HI (10 miles from Honolulu, HI)
- 21 days ago
- Kaneohe, HI (10 miles from Honolulu, HI)
- 21 days ago
Assist customers by effectively resolving all customer service issues....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Assist customers by effectively resolving all customer service issues....
Responsibilities: Customer Service Interacts and provides customer service to all internal and external customers of Island Insurance Companies, including difficult or irate customers by phone or in...
Requires demonstrated customer service skills and sales ability. Ability to maintain focus, attention to detail, and a willingness to own and follow-up with tasks....
Customer Service Representative
- Pearl City, HI (8 miles from Honolulu, HI)
- 60+ days ago
- Pearl City, HI (8 miles from Honolulu, HI)
- 60+ days ago
Customer Service Representative Transdev in Pearl City, HI is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
This role is essential in providing customer service to "House Account" policyholders, managing policy changes, and handling various administrative and underwriting tasks....
Demographic Data for Honolulu, HI
Moving to Honolulu, HI? Find some basic demographic data about Honolulu, HI below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Honolulu, HI
Highest Education Level
Customer Services in Honolulu, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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