Customer Service Jobs in Villa Rica, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - 031389
- Austell, GA (18 miles from Villa Rica, GA)
- 2 days ago
- Austell, GA (18 miles from Villa Rica, GA)
- 2 days ago
OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for lifes essentials....
Customer Service Representative
- Austell, GA (18 miles from Villa Rica, GA)
- 4 days ago
- Austell, GA (18 miles from Villa Rica, GA)
- 4 days ago
OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fairburn, GA (20 miles from Villa Rica, GA)
- 4 days ago
- Fairburn, GA (20 miles from Villa Rica, GA)
- 4 days ago
** Our Customer Service Reps can start between **$18.50 - $20.50/ hour** depending on experience and geographical location within the southeast region **!...
Customer Service Representative
- Newnan, GA (23 miles from Villa Rica, GA)
- 10 days ago
- Newnan, GA (23 miles from Villa Rica, GA)
- 10 days ago
Service role...
Spanish Bilingual Remote Customer Service Representative
- Douglasville, GA (9 miles from Villa Rica, GA)
- 30+ days ago
- Douglasville, GA (9 miles from Villa Rica, GA)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Rep / Service Writer
- Austell, GA (18 miles from Villa Rica, GA)
- 45+ days ago
- Austell, GA (18 miles from Villa Rica, GA)
- 45+ days ago
Required Qualifications/Skills: + Excellent communication and customer service skills. + Diverse and detailed knowledge of Caterpillar products as related to service and repairs....
Lead Customer Service Representative, Full or Part Time
- Carrollton, GA (13 miles from Villa Rica, GA)
- 90+ days ago
- Carrollton, GA (13 miles from Villa Rica, GA)
- 90+ days ago
Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Carrollton, GA (13 miles from Villa Rica, GA)
- 90+ days ago
- Carrollton, GA (13 miles from Villa Rica, GA)
- 90+ days ago
Store 2723676: 1123 N Park St, Carrollton, Georgia 30117 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Palmetto, GA (15 miles from Villa Rica, GA)
- 90+ days ago
- Palmetto, GA (15 miles from Villa Rica, GA)
- 90+ days ago
Store 2745162: 9140 Roosevelt Hwy, Palmetto, Georgia 30268 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Villa Rica, GA
Moving to Villa Rica, GA? Find some basic demographic data about Villa Rica, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Villa Rica, GA
Highest Education Level
Customer Services in Villa Rica, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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