Customer Service Jobs in Georgia

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 113 Jobs

Customer Service Representative (Nights)

  • Savannah, GA
  • 11 days ago
  • Savannah, GA
  • 11 days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative

  • Savannah, GA
  • 23 days ago
  • Savannah, GA
  • 23 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representative (Hiring Immediately)

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service agents to join our rapidly growing team!...

Full-Time Customer Service Representative

  • Savannah, GA
  • 90+ days ago
  • Savannah, GA
  • 90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative (Part-Time)

  • Savannah, GA
  • 7 days ago
  • Savannah, GA
  • 7 days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Customer Service Representative Team Lead

  • Garden City, GA
  • 9 hours ago
  • Garden City, GA
  • 9 hours ago

Customer Service Department and ensures compliance with Ryder policies and procedures....

Customer Service Representative Team Lead in Savannah, GA

  • Savannah, GA
  • 1 day ago
  • Savannah, GA
  • 1 day ago

Job Description : Summary Under supervision from a manager, the Customer Service Representative Team Lead provides oversight of the Customer Service Department and ensures compliance with Ryder policies...

Customer Service Associate

  • Atlanta, GA
  • 2 days ago
  • Atlanta, GA
  • 2 days ago

About The Role Serving as an ambassador for the Relay Payments brand, our Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction....

Customer Service Representative - FT

  • Savannah, GA
  • 2 days ago
  • Savannah, GA
  • 2 days ago

service....

Customer Service Representative - PT

  • Savannah, GA
  • 3 days ago
  • Savannah, GA
  • 3 days ago

service....

Remote Customer Service Representative

  • Augusta, GA
  • 3 days ago
  • Augusta, GA
  • 3 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Duluth, GA
  • 4 days ago
  • Duluth, GA
  • 4 days ago

Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...

Customer Service Representative

  • College Park, GA
  • 4 days ago
  • College Park, GA
  • 4 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative

  • Augusta, GA
  • 4 days ago
  • Augusta, GA
  • 4 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Associate

  • Atlanta, GA
  • 4 days ago
  • Atlanta, GA
  • 4 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Georgia offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Georgia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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