Customer Service Jobs in Georgia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Wipro is seeking customer service/claims processors who combine excellent coordination and authorization skills with the ability to function effectively both as part of a team or on an individual basis...
Customer Service Representative, Life Contact Center
- Atlanta, GA
- 13 hours ago
- Atlanta, GA
- 13 hours ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkPosition: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Our client, a leading provider in customer support services, is seeking a Customer Service Rep to join their team....
Customer Service Representative -RVS - French & Spanish
- Alpharetta, GA
- 1 day ago
- Alpharetta, GA
- 1 day ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Technical Customer Service Representative (Support Desk)
- Suwanee, GA
- 1 day ago
- Suwanee, GA
- 1 day ago
Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) General knowledge of assigned area's products and customer service activities....
Remote WorkMinimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
You will inform the field of daily customer service promotions along with providing them with error free orders....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Georgia
Highest Education Level
Customer Services in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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