Customer Service Jobs in Georgia

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 81 Jobs

Customer Service Representative

  • Conyers, GA
  • moments ago
  • Conyers, GA
  • moments ago

Your Opportunity Customer Service RepresentativeTitlemaxConyers, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Retail Loss Prevention Customer Service Associate II

  • Dunwoody, GA
  • 3 hours ago
  • Dunwoody, GA
  • 3 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I

  • Atlanta, GA
  • 23 hours ago
  • Atlanta, GA
  • 23 hours ago

CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...

Customer Service Representative I - Bilingual - Remote

  • Atlanta, GA
  • 1 day ago
  • Atlanta, GA
  • 1 day ago

Reports directlyto the Customer Service Supervisor. Adhere to all remote work policies and procedures....

Remote Work

Customer Service Representative Team Lead

  • Garden City, GA
  • 2 days ago
  • Garden City, GA
  • 2 days ago

Customer Service Department and ensures compliance with Ryder policies and procedures....

Customer Service Representative Team Lead in Savannah, GA

  • Savannah, GA
  • 2 days ago
  • Savannah, GA
  • 2 days ago

Customer Service Department and ensures compliance with Ryder policies and procedures....

Retail Loss Prevention Customer Service Associate II

  • Atlanta, GA
  • 5 days ago
  • Atlanta, GA
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Remote Customer Service Representative

  • Warner Robins, GA
  • 6 days ago
  • Warner Robins, GA
  • 6 days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Customer Service Representative

  • Norcross, GA
  • 6 days ago
  • Norcross, GA
  • 6 days ago

Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative

  • Macon, GA
  • 7 days ago
  • Macon, GA
  • 7 days ago

Were looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Branch Customer Service Rep - Columbus GA

  • Columbus, GA
  • 8 days ago
  • Columbus, GA
  • 8 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...

Customer Service Representatives

  • Atlanta, GA
  • 10 days ago
  • Atlanta, GA
  • 10 days ago

Innova Solutions is immediately hiring for a Customer Service Representatives....

Remote Work

CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

  • Savannah, GA
  • 11 days ago
  • Savannah, GA
  • 11 days ago

LOCATION: Savannah, GA POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Evans, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

70181- Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Smyrna, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

Demographic Data for Georgia

Moving to Georgia? Find some basic demographic data about Georgia below.


Local
National
10,712,033
252,498

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Georgia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Georgia offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Georgia
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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