Customer Service Jobs in Georgia
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Your Opportunity Customer Service RepresentativeTitlemaxConyers, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
Retail Loss Prevention Customer Service Associate II
- Dunwoody, GA
- 3 hours ago
- Dunwoody, GA
- 3 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...
Reports directlyto the Customer Service Supervisor. Adhere to all remote work policies and procedures....
Remote WorkCustomer Service Department and ensures compliance with Ryder policies and procedures....
Customer Service Representative Team Lead in Savannah, GA
- Savannah, GA
- 2 days ago
- Savannah, GA
- 2 days ago
Customer Service Department and ensures compliance with Ryder policies and procedures....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkYour Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Were looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Innova Solutions is immediately hiring for a Customer Service Representatives....
Remote WorkCUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Savannah, GA
- 11 days ago
- Savannah, GA
- 11 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II
- Evans, GA
- 13 days ago
- Evans, GA
- 13 days ago
Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Evans, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...
70181- Loss Prevention Customer Service Associate 70181- Loss Prevention Customer Service Associate
- Smyrna, GA
- 13 days ago
- Smyrna, GA
- 13 days ago
70181- Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Smyrna, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Georgia
Highest Education Level
Customer Services in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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