Customer Service Jobs in Thomson, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail....
Customer Service Rep / Service Writer
- Washington, GA (19 miles from Thomson, GA)
- 45+ days ago
- Washington, GA (19 miles from Thomson, GA)
- 45+ days ago
Customer Service Rep / Service Writer 3.2 3.2 out of 5 stars 228 Andrew Dr, Washington, GA 30673 Who We Are: From Georgia. For Georgia. Since 1914 Yancey Bros....
Customer Service Representative
- Evans, GA (21 miles from Thomson, GA)
- 90+ days ago
- Evans, GA (21 miles from Thomson, GA)
- 90+ days ago
Store 2703182: 1045 Furys Ferry Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Appling, GA (14 miles from Thomson, GA)
- 90+ days ago
- Appling, GA (14 miles from Thomson, GA)
- 90+ days ago
Store 2705586: 1825 Appling Harlem Dr, Appling, Georgia 30802 Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Thomson, GA
Moving to Thomson, GA? Find some basic demographic data about Thomson, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Thomson, GA
Highest Education Level
Customer Services in Thomson, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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