Customer Service Jobs in Stone Mountain, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (remote)
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 8 hours ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 8 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkRemote Customer Service Representative
- Milton, GA (24 miles from Stone Mountain, GA)
- 9 hours ago
- Milton, GA (24 miles from Stone Mountain, GA)
- 9 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 days ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 3 days ago
About The Role Serving as an ambassador for the Relay Payments brand, our Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction....
Customer Service Representative
- Duluth, GA (14 miles from Stone Mountain, GA)
- 4 days ago
- Duluth, GA (14 miles from Stone Mountain, GA)
- 4 days ago
Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...
Customer Service Representative
- College Park, GA (17 miles from Stone Mountain, GA)
- 5 days ago
- College Park, GA (17 miles from Stone Mountain, GA)
- 5 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 5 days ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 5 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Bilingual
- Norcross, GA (10 miles from Stone Mountain, GA)
- 6 days ago
- Norcross, GA (10 miles from Stone Mountain, GA)
- 6 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
CWR-Lead, Customer Service Rep
- Tucker, GA (4 miles from Stone Mountain, GA)
- 6 days ago
- Tucker, GA (4 miles from Stone Mountain, GA)
- 6 days ago
the daily operational activities of a team of customer service specialists....
Retail Customer Service Representative/Cashier
- Duluth, GA (14 miles from Stone Mountain, GA)
- 6 days ago
- Duluth, GA (14 miles from Stone Mountain, GA)
- 6 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative 1
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 6 days ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 6 days ago
Company Description Job Description The primary responsibility of the Customer Service Representative 1 is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...
HVAC Customer Service Representative
- Alpharetta, GA (24 miles from Stone Mountain, GA)
- 7 days ago
- Alpharetta, GA (24 miles from Stone Mountain, GA)
- 7 days ago
What You’ll Do: Provide unmatched customer service....
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 9 days ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 9 days ago
Innova Solutions has a client that is immediately hiring for a Customer Service Rep III Position type: Full-time - Contract Duration: 12 months Location: Atlanta, GA As Customer Service Rep III, you...
Customer Service Representative
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 15 days ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 15 days ago
Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...
Customer Service Representative (Full- time)
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 18 days ago
- Atlanta, GA (11 miles from Stone Mountain, GA)
- 18 days ago
Customer Service Representative - Roti Who are we and what do we do?...
Customer Service Representative
- Buford, GA (24 miles from Stone Mountain, GA)
- 20 days ago
- Buford, GA (24 miles from Stone Mountain, GA)
- 20 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Demographic Data for Stone Mountain, GA
Moving to Stone Mountain, GA? Find some basic demographic data about Stone Mountain, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Stone Mountain, GA
Highest Education Level
Customer Services in Stone Mountain, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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