Customer Service Jobs in Stone Mountain, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Customer Service Representative

  • Alpharetta, GA (24 miles from Stone Mountain, GA)
  • 1 hour ago
  • Alpharetta, GA (24 miles from Stone Mountain, GA)
  • 1 hour ago

Customer Service Representative CMC - 3.6 Alpharetta, GA Job Details Estimated: $43.8K - $52.8K a year 1 hour ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance...

Loss Prevention Customer Service Associate Buckhead

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 23 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 23 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 1 day ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 1 day ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Alpharetta, GA (16 miles from Stone Mountain, GA)
  • 1 day ago
  • Alpharetta, GA (16 miles from Stone Mountain, GA)
  • 1 day ago

service in the manufacturing industry Ability to multi-task, stay organized and maintain an upbeat demeanor, all while delivering results under pressure and meeting required deadlines....

Customer Service Representative

  • Conyers, GA (11 miles from Stone Mountain, GA)
  • 2 days ago
  • Conyers, GA (11 miles from Stone Mountain, GA)
  • 2 days ago

Your Opportunity Customer Service RepresentativeTitlemaxConyers, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...

Retail Loss Prevention Customer Service Associate II

  • Dunwoody, GA (15 miles from Stone Mountain, GA)
  • 2 days ago
  • Dunwoody, GA (15 miles from Stone Mountain, GA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 3 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 3 days ago

CUSTOMER SERVICE REPRESENTATIVE I A Customer Service Representative I is a primary customer-facing employee who provides assistance and support for individuals self- directing Medicaid services in the...

Retail Loss Prevention Customer Service Associate II

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 8 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Norcross, GA (10 miles from Stone Mountain, GA)
  • 9 days ago
  • Norcross, GA (10 miles from Stone Mountain, GA)
  • 9 days ago

Your Opportunity Customer Service Representative Titlemax Norcross, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representatives

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 13 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 13 days ago

Innova Solutions is immediately hiring for a Customer Service Representatives....

Remote Work

70181- Loss Prevention Customer Service Associate 70181- Loss Prevention Customer Service Associate

  • Smyrna, GA (18 miles from Stone Mountain, GA)
  • 16 days ago
  • Smyrna, GA (18 miles from Stone Mountain, GA)
  • 16 days ago

70181- Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Smyrna, GA Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

Inbound Customer Service Representative

  • Lawrenceville, GA (16 miles from Stone Mountain, GA)
  • 22 days ago
  • Lawrenceville, GA (16 miles from Stone Mountain, GA)
  • 22 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Remote Customer Service Representative

  • Smyrna, GA (18 miles from Stone Mountain, GA)
  • 22 days ago
  • Smyrna, GA (18 miles from Stone Mountain, GA)
  • 22 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative

  • Lilburn, GA (7 miles from Stone Mountain, GA)
  • 22 days ago
  • Lilburn, GA (7 miles from Stone Mountain, GA)
  • 22 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Alterations Customer Service Representative

  • Buford, GA (24 miles from Stone Mountain, GA)
  • 27 days ago
  • Buford, GA (24 miles from Stone Mountain, GA)
  • 27 days ago

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer...

Demographic Data for Stone Mountain, GA

Moving to Stone Mountain, GA? Find some basic demographic data about Stone Mountain, GA below.

Local
National
124,752
1,545
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
customer service
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Salary for Customer Service Jobs in Stone Mountain, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Stone Mountain, GA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stone Mountain, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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