Customer Service Jobs in Stone Mountain, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Customer Service Representative (remote)

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 8 hours ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 8 hours ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Remote Customer Service Representative

  • Milton, GA (24 miles from Stone Mountain, GA)
  • 9 hours ago
  • Milton, GA (24 miles from Stone Mountain, GA)
  • 9 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Associate

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 3 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 3 days ago

About The Role Serving as an ambassador for the Relay Payments brand, our Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction....

Customer Service Representative

  • Duluth, GA (14 miles from Stone Mountain, GA)
  • 4 days ago
  • Duluth, GA (14 miles from Stone Mountain, GA)
  • 4 days ago

Candidate must have call center specific experience, not retail Minimum two (2) years of customer service experience or member-interacting experience required Must be able to pick up equipment in Duluth...

Customer Service Representative

  • College Park, GA (17 miles from Stone Mountain, GA)
  • 5 days ago
  • College Park, GA (17 miles from Stone Mountain, GA)
  • 5 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Associate

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 5 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 5 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - Bilingual

  • Norcross, GA (10 miles from Stone Mountain, GA)
  • 6 days ago
  • Norcross, GA (10 miles from Stone Mountain, GA)
  • 6 days ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

CWR-Lead, Customer Service Rep

  • Tucker, GA (4 miles from Stone Mountain, GA)
  • 6 days ago
  • Tucker, GA (4 miles from Stone Mountain, GA)
  • 6 days ago

the daily operational activities of a team of customer service specialists....

Retail Customer Service Representative/Cashier

  • Duluth, GA (14 miles from Stone Mountain, GA)
  • 6 days ago
  • Duluth, GA (14 miles from Stone Mountain, GA)
  • 6 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

Customer Service Representative 1

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 6 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 6 days ago

Company Description Job Description The primary responsibility of the Customer Service Representative 1 is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...

HVAC Customer Service Representative

  • Alpharetta, GA (24 miles from Stone Mountain, GA)
  • 7 days ago
  • Alpharetta, GA (24 miles from Stone Mountain, GA)
  • 7 days ago

What You’ll Do: Provide unmatched customer service....

Customer Service Rep III

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 9 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 9 days ago

Innova Solutions has a client that is immediately hiring for a Customer Service Rep III Position type: Full-time - Contract Duration: 12 months Location: Atlanta, GA As Customer Service Rep III, you...

Customer Service Representative

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 15 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 15 days ago

Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...

Customer Service Representative (Full- time)

  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 18 days ago
  • Atlanta, GA (11 miles from Stone Mountain, GA)
  • 18 days ago

Customer Service Representative - Roti Who are we and what do we do?...

Customer Service Representative

  • Buford, GA (24 miles from Stone Mountain, GA)
  • 20 days ago
  • Buford, GA (24 miles from Stone Mountain, GA)
  • 20 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Demographic Data for Stone Mountain, GA

Moving to Stone Mountain, GA? Find some basic demographic data about Stone Mountain, GA below.


Local
National
124,752
1,545
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Stone Mountain, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Stone Mountain, GA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stone Mountain, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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