Customer Service Jobs in Riverdale, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 35 Jobs

Licensed Customer Service Rep - Toco Hills

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 4 hours ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 4 hours ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Express Scripts -Remote

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 11 hours ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 11 hours ago

Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service....

Remote Work

Customer Service Representative

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 11 hours ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 11 hours ago

Customer Service Representative **Sr....

Remote Work

Retail Customer Service Associate

  • McDonough, GA (21 miles from Riverdale, GA)
  • 4 days ago
  • McDonough, GA (21 miles from Riverdale, GA)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...

Inbound Customer Service Representative

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 4 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 4 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Customer Service Representative - 031389

  • Austell, GA (23 miles from Riverdale, GA)
  • 7 days ago
  • Austell, GA (23 miles from Riverdale, GA)
  • 7 days ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for lifes essentials....

Customer Service Representative

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 8 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 8 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Retail Loss Prevention Customer Service Associate II

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 10 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead, Customer Service Representative - ONSITE

  • Tucker, GA (23 miles from Riverdale, GA)
  • 10 days ago
  • Tucker, GA (23 miles from Riverdale, GA)
  • 10 days ago

As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....

Customer Service Representative Level III

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 14 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 14 days ago

Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...

LP Customer Service Associate

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 16 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 18 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 18 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Rep / Service Writer

  • McDonough, GA (21 miles from Riverdale, GA)
  • 18 days ago
  • McDonough, GA (21 miles from Riverdale, GA)
  • 18 days ago

Required Qualifications/Skills: + Excellent communication and customer service skills. + Diverse and detailed knowledge of Caterpillar products as related to service and repairs....

Customer Service Representative

  • Riverdale, GA
  • 20 days ago
  • Riverdale, GA
  • 20 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Atlanta, GA (13 miles from Riverdale, GA)
  • 25 days ago
  • Atlanta, GA (13 miles from Riverdale, GA)
  • 25 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Demographic Data for Riverdale, GA

Moving to Riverdale, GA? Find some basic demographic data about Riverdale, GA below.


Local
National
62,406
678
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Riverdale, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Riverdale, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverdale, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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