Customer Service Jobs in North Metro, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Cardmember Services
- Atlanta, GA (21 miles from North Metro, GA)
- 12 hours ago
- Atlanta, GA (21 miles from North Metro, GA)
- 12 hours ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (12 miles from North Metro, GA)
- 18 hours ago
- Alpharetta, GA (12 miles from North Metro, GA)
- 18 hours ago
What You’ll Do: Provide unmatched customer service....
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA (21 miles from North Metro, GA)
- 1 day ago
- Atlanta, GA (21 miles from North Metro, GA)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead, Customer Service Representative - ONSITE
- Tucker, GA (9 miles from North Metro, GA)
- 1 day ago
- Tucker, GA (9 miles from North Metro, GA)
- 1 day ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Medical Equipment Customer Service Representative
- Marietta, GA (22 miles from North Metro, GA)
- 1 day ago
- Marietta, GA (22 miles from North Metro, GA)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
ULINE- Customer Service Representative
- Peachtree Corners, GA (4 miles from North Metro, GA)
- 2 days ago
- Peachtree Corners, GA (4 miles from North Metro, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative (Bilingual)
- Sugar Hill, GA (12 miles from North Metro, GA)
- 2 days ago
- Sugar Hill, GA (12 miles from North Metro, GA)
- 2 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 3 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 3 days ago
**Preferred:** + 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) **Specific industry term(s) useful for the search:** + Customer Service + Banking...
Customer Service Representative Level III
- Atlanta, GA (21 miles from North Metro, GA)
- 5 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 5 days ago
Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...
Customer Service Representative
- Suwanee, GA (6 miles from North Metro, GA)
- 5 days ago
- Suwanee, GA (6 miles from North Metro, GA)
- 5 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 5 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 5 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
GAP Claims Customer Service Representative
- Norcross, GA (4 miles from North Metro, GA)
- 6 days ago
- Norcross, GA (4 miles from North Metro, GA)
- 6 days ago
Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....
Customer Service Representative, Medicare Pharmacy
- Atlanta, GA (21 miles from North Metro, GA)
- 6 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 6 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 7 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 7 days ago
Primary Job Location: Atlanta Service Center Additional Locations (if applicable): Job Title: Customer Service Representative I Company: Agiliti Location City: McDonough Location State: Georgia...
- Atlanta, GA (21 miles from North Metro, GA)
- 7 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Metro, GA
Highest Education Level
Customer Services in North Metro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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