Customer Service Jobs in North Metro, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Branch Customer Service Rep - (Sandy Plains) Marietta, GA
- Marietta, GA (22 miles from North Metro, GA)
- 23 hours ago
- Marietta, GA (22 miles from North Metro, GA)
- 23 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Norcross, GA (4 miles from North Metro, GA)
- 1 day ago
- Norcross, GA (4 miles from North Metro, GA)
- 1 day ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#LI-post #INDexempt #FB \#LI-JJ Job Category: Customer Service...
Required Education: High School Diploma or General Education Development (GED) Required Qualifications: Highly prefer Bilingual (Spanish speaking) Customer service agent Must be local to the Duluth,...
Basic Qualifications: Experience Minimum two (2) years of customer service experience or KP member-interacting experience required....
Retail Customer Service Associate
- Marietta, GA (22 miles from North Metro, GA)
- 3 days ago
- Marietta, GA (22 miles from North Metro, GA)
- 3 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...
Inbound Customer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 4 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 4 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkCustomer Service Representative
- Atlanta, GA (21 miles from North Metro, GA)
- 8 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 8 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (12 miles from North Metro, GA)
- 9 days ago
- Alpharetta, GA (12 miles from North Metro, GA)
- 9 days ago
What You’ll Do: Provide unmatched customer service....
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA (21 miles from North Metro, GA)
- 9 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead, Customer Service Representative - ONSITE
- Tucker, GA (9 miles from North Metro, GA)
- 10 days ago
- Tucker, GA (9 miles from North Metro, GA)
- 10 days ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Medical Equipment Customer Service Representative
- Marietta, GA (22 miles from North Metro, GA)
- 10 days ago
- Marietta, GA (22 miles from North Metro, GA)
- 10 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative Level III
- Atlanta, GA (21 miles from North Metro, GA)
- 13 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 13 days ago
Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...
Customer Service Representative
- Suwanee, GA (6 miles from North Metro, GA)
- 13 days ago
- Suwanee, GA (6 miles from North Metro, GA)
- 13 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
GAP Claims Customer Service Representative
- Norcross, GA (4 miles from North Metro, GA)
- 14 days ago
- Norcross, GA (4 miles from North Metro, GA)
- 14 days ago
Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....
- Atlanta, GA (21 miles from North Metro, GA)
- 16 days ago
- Atlanta, GA (21 miles from North Metro, GA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in North Metro, GA
Highest Education Level
Customer Services in North Metro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »