Customer Service Jobs in Norcross, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Stone Mountain, GA (10 miles from Norcross, GA)
- 30+ days ago
- Stone Mountain, GA (10 miles from Norcross, GA)
- 30+ days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Atlanta, GA (16 miles from Norcross, GA)
- 12 hours ago
- Atlanta, GA (16 miles from Norcross, GA)
- 12 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Hapeville, GA (22 miles from Norcross, GA)
- 1 day ago
- Hapeville, GA (22 miles from Norcross, GA)
- 1 day ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Health Insurance Customer Service Agent
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
Wipro is seeking customer service/claims processors who combine excellent coordination and authorization skills with the ability to function effectively both as part of a team or on an individual basis...
Customer Service Representative, Life Contact Center
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
- Atlanta, GA (16 miles from Norcross, GA)
- 1 day ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative - Bilingual
- Lilburn, GA (7 miles from Norcross, GA)
- 2 days ago
- Lilburn, GA (7 miles from Norcross, GA)
- 2 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Flowery Branch, GA (22 miles from Norcross, GA)
- 2 days ago
- Flowery Branch, GA (22 miles from Norcross, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Lawrenceville, GA (12 miles from Norcross, GA)
- 2 days ago
- Lawrenceville, GA (12 miles from Norcross, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
- Duluth, GA (4 miles from Norcross, GA)
- 2 days ago
- Duluth, GA (4 miles from Norcross, GA)
- 2 days ago
Our client, a leading provider in customer support services, is seeking a Customer Service Rep to join their team....
Customer Service Representative -RVS - French & Spanish
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
- Alpharetta, GA (14 miles from Norcross, GA)
- 2 days ago
service skills **Qualifications** + H.S. diploma/GED required + One (1) year or more in sales and/or customer service required **DOT Regulated:** No **\#LI-post #INDexempt #FB** \#LI-JJ **Job Category...
Technical Customer Service Representative (Support Desk)
- Suwanee, GA (10 miles from Norcross, GA)
- 2 days ago
- Suwanee, GA (10 miles from Norcross, GA)
- 2 days ago
Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....
- Atlanta, GA (16 miles from Norcross, GA)
- 3 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 3 days ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Representative 12:30pm-9pm EST
- Atlanta, GA (16 miles from Norcross, GA)
- 3 days ago
- Atlanta, GA (16 miles from Norcross, GA)
- 3 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Marietta, GA (20 miles from Norcross, GA)
- 3 days ago
- Marietta, GA (20 miles from Norcross, GA)
- 3 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative - French & Spanish
- Roswell, GA (13 miles from Norcross, GA)
- 3 days ago
- Roswell, GA (13 miles from Norcross, GA)
- 3 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Demographic Data for Norcross, GA
Moving to Norcross, GA? Find some basic demographic data about Norcross, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Norcross, GA
Highest Education Level
Customer Services in Norcross, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »