Customer Service Jobs in Monticello, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- McDonough, GA (23 miles from Monticello, GA)
- 22 days ago
- McDonough, GA (23 miles from Monticello, GA)
- 22 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...
Customer Service Representative
- McDonough, GA (23 miles from Monticello, GA)
- 26 days ago
- McDonough, GA (23 miles from Monticello, GA)
- 26 days ago
The Customer Service Representative is responsible for assisting customers with pre/post-sale questions, basic installations, and problem resolutions....
Lead Customer Service Representative, Full or Part Time
- Locust Grove, GA (24 miles from Monticello, GA)
- 90+ days ago
- Locust Grove, GA (24 miles from Monticello, GA)
- 90+ days ago
Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Forsyth, GA (22 miles from Monticello, GA)
- 90+ days ago
- Forsyth, GA (22 miles from Monticello, GA)
- 90+ days ago
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Forsyth, GA (22 miles from Monticello, GA)
- 90+ days ago
- Forsyth, GA (22 miles from Monticello, GA)
- 90+ days ago
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Monticello, GA
Moving to Monticello, GA? Find some basic demographic data about Monticello, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monticello, GA
Highest Education Level
Customer Services in Monticello, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »