Customer Service Jobs in Monroe, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Athens, GA (24 miles from Monroe, GA)
- 1 day ago
- Athens, GA (24 miles from Monroe, GA)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Sales Customer Service Rep I Jackson County
- Jefferson, GA (22 miles from Monroe, GA)
- 7 days ago
- Jefferson, GA (22 miles from Monroe, GA)
- 7 days ago
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail....
Customer Service Representative
- Covington, GA (17 miles from Monroe, GA)
- 10 days ago
- Covington, GA (17 miles from Monroe, GA)
- 10 days ago
Previous customer service experience preferred....
Customer Service Representative
- Athens, GA (24 miles from Monroe, GA)
- 19 days ago
- Athens, GA (24 miles from Monroe, GA)
- 19 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative (Bilingual)
- Statham, GA (13 miles from Monroe, GA)
- 20 days ago
- Statham, GA (13 miles from Monroe, GA)
- 20 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Hoschton, GA (21 miles from Monroe, GA)
- 20 days ago
- Hoschton, GA (21 miles from Monroe, GA)
- 20 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Lawrenceville, GA (20 miles from Monroe, GA)
- 20 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 20 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative
- Loganville, GA (10 miles from Monroe, GA)
- 21 days ago
- Loganville, GA (10 miles from Monroe, GA)
- 21 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Lawrenceville, GA (20 miles from Monroe, GA)
- 25 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 25 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Lawrenceville, GA 30044 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Remote Customer Service Representative
- Lawrenceville, GA (20 miles from Monroe, GA)
- 27 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkInbound Customer Service Representative
- Lawrenceville, GA (20 miles from Monroe, GA)
- 27 days ago
- Lawrenceville, GA (20 miles from Monroe, GA)
- 27 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Lilburn, GA (24 miles from Monroe, GA)
- 28 days ago
- Lilburn, GA (24 miles from Monroe, GA)
- 28 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkULINE- Call Center Representative
- Hoschton, GA (21 miles from Monroe, GA)
- 30+ days ago
- Hoschton, GA (21 miles from Monroe, GA)
- 30+ days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Remote Customer Service Representative
- Athens, GA (24 miles from Monroe, GA)
- 60+ days ago
- Athens, GA (24 miles from Monroe, GA)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Monroe, GA
Moving to Monroe, GA? Find some basic demographic data about Monroe, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monroe, GA
Highest Education Level
Customer Services in Monroe, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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