Customer Service Jobs in Mcdonough, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Hapeville, GA (23 miles from Mcdonough, GA)
- 26 days ago
- Hapeville, GA (23 miles from Mcdonough, GA)
- 26 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
LP Customer Service Associate II
- Decatur, GA (24 miles from Mcdonough, GA)
- 60+ days ago
- Decatur, GA (24 miles from Mcdonough, GA)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time - Customer Service Associate - Tool Rental - Flexible
- McDonough, GA
- 90+ days ago
- McDonough, GA
- 90+ days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...
Lead Customer Service Representative, Full or Part Time
- Locust Grove, GA (10 miles from Mcdonough, GA)
- 60+ days ago
- Locust Grove, GA (10 miles from Mcdonough, GA)
- 60+ days ago
Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Hampton, GA (16 miles from Mcdonough, GA)
- 60+ days ago
- Hampton, GA (16 miles from Mcdonough, GA)
- 60+ days ago
Store 2723330: 32 East Main St S, Hampton, Georgia 30228 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Riverdale, GA (21 miles from Mcdonough, GA)
- 90+ days ago
- Riverdale, GA (21 miles from Mcdonough, GA)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store 2723333: 978 Hwy 155 S, McDonough, Georgia 30253 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep (03579) 4990 Bill Gardner Pkwy Locust Grove
- Locust Grove, GA (10 miles from Mcdonough, GA)
- 90+ days ago
- Locust Grove, GA (10 miles from Mcdonough, GA)
- 90+ days ago
Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills....
Demographic Data for Mcdonough, GA
Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mcdonough, GA
Highest Education Level
Customer Services in Mcdonough, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »