Customer Service Jobs in Mcdonough, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Stockbridge, GA (10 miles from Mcdonough, GA)
- 3 hours ago
- Stockbridge, GA (10 miles from Mcdonough, GA)
- 3 hours ago
Your Opportunity Customer Service RepresentativeTitlemax Stockbridge, GA As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Sales Customer Service Rep I Clayton County
- Jonesboro, GA (16 miles from Mcdonough, GA)
- 30+ days ago
- Jonesboro, GA (16 miles from Mcdonough, GA)
- 30+ days ago
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail....
Customer Service Representative
- Stone Mountain, GA (22 miles from Mcdonough, GA)
- 30+ days ago
- Stone Mountain, GA (22 miles from Mcdonough, GA)
- 30+ days ago
Your Opportunity Customer Service Representative TitleMax Stone Mountain, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...
Customer Service Representative
- Covington, GA (12 miles from Mcdonough, GA)
- 60+ days ago
- Covington, GA (12 miles from Mcdonough, GA)
- 60+ days ago
Previous customer service experience preferred....
Demographic Data for Mcdonough, GA
Moving to Mcdonough, GA? Find some basic demographic data about Mcdonough, GA below.
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Salary for Customer Service Jobs in Mcdonough, GA
Highest Education Level
Customer Services in Mcdonough, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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