Customer Service Jobs in Lilburn, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative- Time Limited
- Atlanta, GA (17 miles from Lilburn, GA)
- 2 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 2 days ago
Job Responsibilities Provides quality customer service to all customers. Answers inbound calls in a timely manner....
Customer Service Representative - Cigna Healthcare - Remote
- Atlanta, GA (17 miles from Lilburn, GA)
- 3 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 3 days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote WorkCustomer Service Representative
- Atlanta, GA (17 miles from Lilburn, GA)
- 4 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 4 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Moncrief Heating & Air - HVAC Customer Service Representative
- Alpharetta, GA (21 miles from Lilburn, GA)
- 5 days ago
- Alpharetta, GA (21 miles from Lilburn, GA)
- 5 days ago
What You’ll Do: Provide unmatched customer service....
Retail Loss Prevention Customer Service Associate II
- Atlanta, GA (17 miles from Lilburn, GA)
- 5 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Lead, Customer Service Representative - ONSITE
- Tucker, GA (5 miles from Lilburn, GA)
- 6 days ago
- Tucker, GA (5 miles from Lilburn, GA)
- 6 days ago
As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....
Customer Service Representative Level III
- Atlanta, GA (17 miles from Lilburn, GA)
- 9 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 9 days ago
Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...
Customer Service Representative
- Suwanee, GA (13 miles from Lilburn, GA)
- 9 days ago
- Suwanee, GA (13 miles from Lilburn, GA)
- 9 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Atlanta, GA (17 miles from Lilburn, GA)
- 9 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 9 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
GAP Claims Customer Service Representative
- Norcross, GA (7 miles from Lilburn, GA)
- 10 days ago
- Norcross, GA (7 miles from Lilburn, GA)
- 10 days ago
Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....
Customer Service Representative, Medicare Pharmacy
- Atlanta, GA (17 miles from Lilburn, GA)
- 11 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 11 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
- Atlanta, GA (17 miles from Lilburn, GA)
- 11 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Atlanta, GA (17 miles from Lilburn, GA)
- 13 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 13 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Associate Customer Service Representative
- Atlanta, GA (17 miles from Lilburn, GA)
- 14 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 14 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Atlanta, GA (17 miles from Lilburn, GA)
- 14 days ago
- Atlanta, GA (17 miles from Lilburn, GA)
- 14 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Demographic Data for Lilburn, GA
Moving to Lilburn, GA? Find some basic demographic data about Lilburn, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lilburn, GA
Highest Education Level
Customer Services in Lilburn, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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