Customer Service Jobs in Lilburn, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 39 Jobs

Licensed Customer Service Rep - Toco Hills

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 1 day ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 1 day ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

70181- Loss Prevention Customer Service Associate

  • Smyrna, GA (22 miles from Lilburn, GA)
  • 17 hours ago
  • Smyrna, GA (22 miles from Lilburn, GA)
  • 17 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70181- Loss Prevention Customer Service Associate M-1541

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 18 hours ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 18 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Stone Mountain, GA (7 miles from Lilburn, GA)
  • 3 days ago
  • Stone Mountain, GA (7 miles from Lilburn, GA)
  • 3 days ago

Your Opportunity Customer Service Representative TitleMax Stone Mountain, GA As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...

Customer Service Representative 12:30pm-9pm EST ($21.50)

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 3 days ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Rep 1 - Bilingual

  • Duluth, GA (9 miles from Lilburn, GA)
  • 6 days ago
  • Duluth, GA (9 miles from Lilburn, GA)
  • 6 days ago

About this Position Customer Service Rep 1 - Bilingual works in the Field Compensation Department and answers telephone and written inquiries from agents....

Commercial Insurance CSR

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 9 days ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 9 days ago

INSURANCE Position available-Commercial Insurance CSR. Attention to detail, pleasant telephone voice, computer skills, some insurance experience helpful. We do assist with informational training....

Customer Service Representative

  • Duluth, GA (9 miles from Lilburn, GA)
  • 13 days ago
  • Duluth, GA (9 miles from Lilburn, GA)
  • 13 days ago

Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations...

Retail Customer Service Associate

  • Alpharetta, GA (21 miles from Lilburn, GA)
  • 16 days ago
  • Alpharetta, GA (21 miles from Lilburn, GA)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10600 Davis Dr, Alpharetta, GA 30009...

Inbound Customer Service Representative

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 16 days ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 16 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Customer Service Representative

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 20 days ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 20 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Moncrief Heating & Air - HVAC Customer Service Representative

  • Alpharetta, GA (21 miles from Lilburn, GA)
  • 21 days ago
  • Alpharetta, GA (21 miles from Lilburn, GA)
  • 21 days ago

What You’ll Do: Provide unmatched customer service....

Retail Loss Prevention Customer Service Associate II

  • Atlanta, GA (17 miles from Lilburn, GA)
  • 22 days ago
  • Atlanta, GA (17 miles from Lilburn, GA)
  • 22 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Lead, Customer Service Representative - ONSITE

  • Tucker, GA (5 miles from Lilburn, GA)
  • 22 days ago
  • Tucker, GA (5 miles from Lilburn, GA)
  • 22 days ago

As a Lead, Customer Service Representative, you will be part of the operations team supporting delivery services....

ULINE- Customer Service Representative

  • Duluth, GA (9 miles from Lilburn, GA)
  • 24 days ago
  • Duluth, GA (9 miles from Lilburn, GA)
  • 24 days ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Demographic Data for Lilburn, GA

Moving to Lilburn, GA? Find some basic demographic data about Lilburn, GA below.


Local
National
69,172
1,527
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Lilburn, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lilburn, GA offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lilburn, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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