Customer Service Jobs in Lawrenceville, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Monroe, GA (20 miles from Lawrenceville, GA)
- 4 days ago
- Monroe, GA (20 miles from Lawrenceville, GA)
- 4 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
ULINE- Customer Service Representative
- Pendergrass, GA (23 miles from Lawrenceville, GA)
- 1 day ago
- Pendergrass, GA (23 miles from Lawrenceville, GA)
- 1 day ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Statham, GA (23 miles from Lawrenceville, GA)
- 1 day ago
- Statham, GA (23 miles from Lawrenceville, GA)
- 1 day ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Flowery Branch, GA (15 miles from Lawrenceville, GA)
- 1 day ago
- Flowery Branch, GA (15 miles from Lawrenceville, GA)
- 1 day ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
- Duluth, GA (9 miles from Lawrenceville, GA)
- 1 day ago
- Duluth, GA (9 miles from Lawrenceville, GA)
- 1 day ago
Our client, a leading provider in customer support services, is seeking a Customer Service Rep to join their team....
Customer Service Representative -RVS - French & Spanish
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 1 day ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 1 day ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#LI-post #INDexempt #FB \#LI-JJ Job Category: Customer Service...
Technical Customer Service Representative (Support Desk)
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 1 day ago
- Suwanee, GA (9 miles from Lawrenceville, GA)
- 1 day ago
Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....
Customer Service Representative - French & Spanish
- Roswell, GA (23 miles from Lawrenceville, GA)
- 2 days ago
- Roswell, GA (23 miles from Lawrenceville, GA)
- 2 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Senior Customer Service Representative
- Norcross, GA (12 miles from Lawrenceville, GA)
- 2 days ago
- Norcross, GA (12 miles from Lawrenceville, GA)
- 2 days ago
experience in a customer service or account management role. + High level of Customer Service acumen and business acumen. + Self-directed, with the ability to work on multiple projects with competing...
Customer Service Representative
- Loganville, GA (11 miles from Lawrenceville, GA)
- 3 days ago
- Loganville, GA (11 miles from Lawrenceville, GA)
- 3 days ago
Classic Collision is now hiring a Customer Service Representative....
Retail Loss Prevention Customer Service Associate II
- Buford, GA (10 miles from Lawrenceville, GA)
- 3 days ago
- Buford, GA (10 miles from Lawrenceville, GA)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 3 days ago
- Alpharetta, GA (21 miles from Lawrenceville, GA)
- 3 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Customer Service Representative 3.1 3.1 out of 5 stars Lawrenceville, GA 30044 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkInbound Customer Service Representative
- Roswell, GA (23 miles from Lawrenceville, GA)
- 8 days ago
- Roswell, GA (23 miles from Lawrenceville, GA)
- 8 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkDemographic Data for Lawrenceville, GA
Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lawrenceville, GA
Highest Education Level
Customer Services in Lawrenceville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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