Customer Service Jobs in Lawrenceville, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Customer Service Representative

  • Monroe, GA (20 miles from Lawrenceville, GA)
  • 4 days ago
  • Monroe, GA (20 miles from Lawrenceville, GA)
  • 4 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

ULINE- Customer Service Representative

  • Pendergrass, GA (23 miles from Lawrenceville, GA)
  • 1 day ago
  • Pendergrass, GA (23 miles from Lawrenceville, GA)
  • 1 day ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Statham, GA (23 miles from Lawrenceville, GA)
  • 1 day ago
  • Statham, GA (23 miles from Lawrenceville, GA)
  • 1 day ago

Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 1 day ago
  • Flowery Branch, GA (15 miles from Lawrenceville, GA)
  • 1 day ago

Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...

Customer Service Rep

  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 1 day ago
  • Duluth, GA (9 miles from Lawrenceville, GA)
  • 1 day ago

Our client, a leading provider in customer support services, is seeking a Customer Service Rep to join their team....

Customer Service Representative -RVS - French & Spanish

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 1 day ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#LI-post #INDexempt #FB \#LI-JJ Job Category: Customer Service...

Technical Customer Service Representative (Support Desk)

  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 1 day ago
  • Suwanee, GA (9 miles from Lawrenceville, GA)
  • 1 day ago

Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....

Customer Service Representative - French & Spanish

  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 2 days ago
  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 2 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Senior Customer Service Representative

  • Norcross, GA (12 miles from Lawrenceville, GA)
  • 2 days ago
  • Norcross, GA (12 miles from Lawrenceville, GA)
  • 2 days ago

experience in a customer service or account management role. + High level of Customer Service acumen and business acumen. + Self-directed, with the ability to work on multiple projects with competing...

Customer Service Representative

  • Loganville, GA (11 miles from Lawrenceville, GA)
  • 3 days ago
  • Loganville, GA (11 miles from Lawrenceville, GA)
  • 3 days ago

Classic Collision is now hiring a Customer Service Representative....

Retail Loss Prevention Customer Service Associate II

  • Buford, GA (10 miles from Lawrenceville, GA)
  • 3 days ago
  • Buford, GA (10 miles from Lawrenceville, GA)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 3 days ago
  • Alpharetta, GA (21 miles from Lawrenceville, GA)
  • 3 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Customer Service Representative

  • Lawrenceville, GA
  • 6 days ago
  • Lawrenceville, GA
  • 6 days ago

Customer Service Representative 3.1 3.1 out of 5 stars Lawrenceville, GA 30044 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...

Remote Customer Service Representative

  • Lawrenceville, GA
  • 8 days ago
  • Lawrenceville, GA
  • 8 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Inbound Customer Service Representative

  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 8 days ago
  • Roswell, GA (23 miles from Lawrenceville, GA)
  • 8 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Demographic Data for Lawrenceville, GA

Moving to Lawrenceville, GA? Find some basic demographic data about Lawrenceville, GA below.


Local
National
265,684
5,470
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Lawrenceville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Lawrenceville, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrenceville, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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