Customer Service Jobs in Kennesaw, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 37 Jobs

Retail Customer Service Associate

  • Marietta, GA (6 miles from Kennesaw, GA)
  • 1 day ago
  • Marietta, GA (6 miles from Kennesaw, GA)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...

Inbound Customer Service Representative

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 2 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 2 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Customer Service Representative - 031389

  • Austell, GA (13 miles from Kennesaw, GA)
  • 5 days ago
  • Austell, GA (13 miles from Kennesaw, GA)
  • 5 days ago

OUR VISION: Being the best customer service company in the world. OUR PURPOSE: Create packaging solutions for lifes essentials....

Customer Service Representative

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 6 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 6 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Austell, GA (13 miles from Kennesaw, GA)
  • 7 days ago
  • Austell, GA (13 miles from Kennesaw, GA)
  • 7 days ago

OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....

Moncrief Heating & Air - HVAC Customer Service Representative

  • Alpharetta, GA (18 miles from Kennesaw, GA)
  • 7 days ago
  • Alpharetta, GA (18 miles from Kennesaw, GA)
  • 7 days ago

What You’ll Do: Provide unmatched customer service....

Retail Loss Prevention Customer Service Associate II

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 8 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Medical Equipment Customer Service Representative

  • Marietta, GA (6 miles from Kennesaw, GA)
  • 8 days ago
  • Marietta, GA (6 miles from Kennesaw, GA)
  • 8 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative Level III

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 12 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 12 days ago

Preferred: 2-4 years in Customer Service environment related to FINACIAL SERVICES (in handling billing inquiries) Specific industry term(s) useful for the search: Customer Service Banking Financial...

Customer Service Representative

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 12 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 12 days ago

**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....

Sales Customer Service Rep I Cherokee County

  • Canton, GA (16 miles from Kennesaw, GA)
  • 12 days ago
  • Canton, GA (16 miles from Kennesaw, GA)
  • 12 days ago

Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver's license. Ability to handle confidential information; accuracy, and attention to detail....

GAP Claims Customer Service Representative

  • Norcross, GA (23 miles from Kennesaw, GA)
  • 13 days ago
  • Norcross, GA (23 miles from Kennesaw, GA)
  • 13 days ago

Essential Duties and Responsibilities The GAP Claims Customer Service Representative will receive ACD Calls from customers, dealers, lenders, and any other parties pertaining to GAP Claims....

LP Customer Service Associate

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 14 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 14 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 16 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 16 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Representative

  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 17 days ago
  • Atlanta, GA (23 miles from Kennesaw, GA)
  • 17 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Demographic Data for Kennesaw, GA

Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.


Local
National
98,324
3,186
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Kennesaw, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Kennesaw, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kennesaw, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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