Customer Service Jobs in Jonesboro, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 31 Jobs

Customer Service Representative

  • Griffin, GA (16 miles from Jonesboro, GA)
  • 13 days ago
  • Griffin, GA (16 miles from Jonesboro, GA)
  • 13 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 21 hours ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 21 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative

  • Stockbridge, GA (8 miles from Jonesboro, GA)
  • 1 day ago
  • Stockbridge, GA (8 miles from Jonesboro, GA)
  • 1 day ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative

  • Hapeville, GA (10 miles from Jonesboro, GA)
  • 1 day ago
  • Hapeville, GA (10 miles from Jonesboro, GA)
  • 1 day ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Health Insurance Customer Service Agent

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago

Wipro is seeking customer service/claims processors who combine excellent coordination and authorization skills with the ability to function effectively both as part of a team or on an individual basis...

Customer Service Representative, Life Contact Center

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Service Rep

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

Customer Service Representative 12:30pm-9pm EST

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 3 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Representative - French & Spanish

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 4 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 4 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 5 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 5 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Part Time - Customer Service Representative, Insurance

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 10 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 10 days ago

and Casualty Insurance license Proficient in Microsoft Word, Microsoft Excel and Outlook Responsibilities: Handle processing in Outlook, AIM and ImageRight for the New Accounts Submissions Quoting...

Spanish Bilingual Remote Customer Service Representative

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 11 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 11 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Retail Customer Service Associate

  • Tucker, GA (24 miles from Jonesboro, GA)
  • 16 days ago
  • Tucker, GA (24 miles from Jonesboro, GA)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...

Customer Service Representative - Nalley Kia

  • Stonecrest, GA (14 miles from Jonesboro, GA)
  • 17 days ago
  • Stonecrest, GA (14 miles from Jonesboro, GA)
  • 17 days ago

The Customer Service Representative is the face of the dealership for service customers....

Customer Service Representative

  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 20 days ago
  • Atlanta, GA (16 miles from Jonesboro, GA)
  • 20 days ago

Innova Solutions is immediately hiring for a Customer Service Representative....

Remote Work

Demographic Data for Jonesboro, GA

Moving to Jonesboro, GA? Find some basic demographic data about Jonesboro, GA below.


Local
National
92,063
1,076
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Jonesboro, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Jonesboro, GA offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jonesboro, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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