Customer Service Jobs in Jonesboro, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Atlanta, GA (16 miles from Jonesboro, GA)
- 3 hours ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 3 hours ago
Infosys McCamish Domain: Life Insurance Skill: Customer Service Senior Process Associate In the role of Senior Process Associate you will be responsible for delivering accurate and courteous responses...
Customer Service Representative (remote)
- Atlanta, GA (16 miles from Jonesboro, GA)
- 12 hours ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 12 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Atlanta, GA (16 miles from Jonesboro, GA)
- 3 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 3 days ago
About The Role Serving as an ambassador for the Relay Payments brand, our Customer Service Associates ensure excellent customer service standards and maintain high customer satisfaction....
Customer Service Representative
- College Park, GA (11 miles from Jonesboro, GA)
- 5 days ago
- College Park, GA (11 miles from Jonesboro, GA)
- 5 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Atlanta, GA (16 miles from Jonesboro, GA)
- 5 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 5 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
CWR-Lead, Customer Service Rep
- Tucker, GA (24 miles from Jonesboro, GA)
- 6 days ago
- Tucker, GA (24 miles from Jonesboro, GA)
- 6 days ago
the daily operational activities of a team of customer service specialists....
Customer Service Representative 1
- Atlanta, GA (16 miles from Jonesboro, GA)
- 6 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 6 days ago
Company Description Job Description The primary responsibility of the Customer Service Representative 1 is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...
- Atlanta, GA (16 miles from Jonesboro, GA)
- 9 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 9 days ago
Innova Solutions has a client that is immediately hiring for a Customer Service Rep III Position type: Full-time - Contract Duration: 12 months Location: Atlanta, GA As Customer Service Rep III, you...
Customer Service Representative
- Atlanta, GA (16 miles from Jonesboro, GA)
- 15 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 15 days ago
Account Collections Coordinator Arrow Exterminators is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and...
Customer Service Representative (Full- time)
- Atlanta, GA (16 miles from Jonesboro, GA)
- 18 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 18 days ago
Customer Service Representative - Roti Who are we and what do we do?...
Remote Customer Service Representative
- Atlanta, GA (16 miles from Jonesboro, GA)
- 19 days ago
- Atlanta, GA (16 miles from Jonesboro, GA)
- 19 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Fayetteville, GA (9 miles from Jonesboro, GA)
- 21 days ago
- Fayetteville, GA (9 miles from Jonesboro, GA)
- 21 days ago
Fayetteville, GA, USA | 1070 - SW Atlanta Commercial GA | Hourly | 18-20 per hour | Full Time Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative...
Retail Customer Service Associate
- Tucker, GA (24 miles from Jonesboro, GA)
- 26 days ago
- Tucker, GA (24 miles from Jonesboro, GA)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
Customer Service Representative
- Hapeville, GA (10 miles from Jonesboro, GA)
- 26 days ago
- Hapeville, GA (10 miles from Jonesboro, GA)
- 26 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
LP Customer Service Associate I
- Peachtree City, GA (16 miles from Jonesboro, GA)
- 28 days ago
- Peachtree City, GA (16 miles from Jonesboro, GA)
- 28 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Jonesboro, GA
Moving to Jonesboro, GA? Find some basic demographic data about Jonesboro, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Jonesboro, GA
Highest Education Level
Customer Services in Jonesboro, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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