Customer Service Jobs in Johns Creek, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Stone Mountain, GA (21 miles from Johns Creek, GA)
- 27 days ago
- Stone Mountain, GA (21 miles from Johns Creek, GA)
- 27 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Retail Customer Service Associate
- Tucker, GA (16 miles from Johns Creek, GA)
- 4 days ago
- Tucker, GA (16 miles from Johns Creek, GA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1940 Mountain Industrial Blvd, Tucker...
ULINE- Customer Service Representative
- Dacula, GA (21 miles from Johns Creek, GA)
- 4 days ago
- Dacula, GA (21 miles from Johns Creek, GA)
- 4 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Dacula, GA (21 miles from Johns Creek, GA)
- 4 days ago
- Dacula, GA (21 miles from Johns Creek, GA)
- 4 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Auburn, GA (22 miles from Johns Creek, GA)
- 4 days ago
- Auburn, GA (22 miles from Johns Creek, GA)
- 4 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Retail Loss Prevention Customer Service Associate II
- Dunwoody, GA (9 miles from Johns Creek, GA)
- 6 days ago
- Dunwoody, GA (9 miles from Johns Creek, GA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Smyrna, GA (22 miles from Johns Creek, GA)
- 14 days ago
- Smyrna, GA (22 miles from Johns Creek, GA)
- 14 days ago
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise...
Customer Service Representative (Concierge)
- Roswell, GA (9 miles from Johns Creek, GA)
- 14 days ago
- Roswell, GA (9 miles from Johns Creek, GA)
- 14 days ago
The Concierge Customer Service Representative conducts a range of diverse administrative and staff functions....
Customer Service Representative
- Decatur, GA (22 miles from Johns Creek, GA)
- 14 days ago
- Decatur, GA (22 miles from Johns Creek, GA)
- 14 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Cumming, GA (13 miles from Johns Creek, GA)
- 18 days ago
- Cumming, GA (13 miles from Johns Creek, GA)
- 18 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Spanish Bilingual Remote Customer Service Representative
- Johns Creek, GA
- 19 days ago
- Johns Creek, GA
- 19 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLoss Prevention Customer Service Associate
- Lithonia, GA (24 miles from Johns Creek, GA)
- 19 days ago
- Lithonia, GA (24 miles from Johns Creek, GA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70181- Loss Prevention Customer Service Associate
- Smyrna, GA (22 miles from Johns Creek, GA)
- 19 days ago
- Smyrna, GA (22 miles from Johns Creek, GA)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Marietta, GA (21 miles from Johns Creek, GA)
- 22 days ago
- Marietta, GA (21 miles from Johns Creek, GA)
- 22 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 150 Cobb Pkwy S, Marietta, GA 30060...
Bilingual Customer Service Representative
- Alpharetta, GA (5 miles from Johns Creek, GA)
- 22 days ago
- Alpharetta, GA (5 miles from Johns Creek, GA)
- 22 days ago
English, with strong customer service and communication skills....
Demographic Data for Johns Creek, GA
Moving to Johns Creek, GA? Find some basic demographic data about Johns Creek, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Johns Creek, GA
Highest Education Level
Customer Services in Johns Creek, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »