Customer Service Jobs in Grovetown, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II (Security Guard)
- Augusta, GA (15 miles from Grovetown, GA)
- 4 days ago
- Augusta, GA (15 miles from Grovetown, GA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Sales Customer Service Rep I McDuffie County
- Thomson, GA (17 miles from Grovetown, GA)
- 21 days ago
- Thomson, GA (17 miles from Grovetown, GA)
- 21 days ago
Must have valid Georgia Property and Casualty insurance license. Must possess a valid Georgia driver’s license. Ability to handle confidential information; accuracy, and attention to detail....
Retail Customer Service Associate
- Augusta, GA (15 miles from Grovetown, GA)
- 23 days ago
- Augusta, GA (15 miles from Grovetown, GA)
- 23 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 280 Bobby Jones Expy, Augusta, GA...
Customer Service Representative Bilingual Spanish (remote)
- Augusta, GA (15 miles from Grovetown, GA)
- 30+ days ago
- Augusta, GA (15 miles from Grovetown, GA)
- 30+ days ago
Ability to provide excellent customer service....
Remote Customer Service Representative
- Augusta, GA (15 miles from Grovetown, GA)
- 30+ days ago
- Augusta, GA (15 miles from Grovetown, GA)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLead Customer Service Representative, Full or Part Time
- Graniteville, SC (22 miles from Grovetown, GA)
- 90+ days ago
- Graniteville, SC (22 miles from Grovetown, GA)
- 90+ days ago
Store 2703117: 651 Bettis Academy Rd, Graniteville, South Carolina 29829 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Evans, GA (7 miles from Grovetown, GA)
- 90+ days ago
- Evans, GA (7 miles from Grovetown, GA)
- 90+ days ago
Store 2703177: 4403 Washington Rd, Evans, Georgia 30809 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Store #116
- North Augusta, SC (16 miles from Grovetown, GA)
- 90+ days ago
- North Augusta, SC (16 miles from Grovetown, GA)
- 90+ days ago
Retail Customer Service Representative is responsible for: Providing a fast and friendly customer service experience every visit....
Lead Customer Service Representative
- Appling, GA (10 miles from Grovetown, GA)
- 90+ days ago
- Appling, GA (10 miles from Grovetown, GA)
- 90+ days ago
Store 2705586: 1825 Appling Harlem Dr, Appling, Georgia 30802 Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Grovetown, GA
Moving to Grovetown, GA? Find some basic demographic data about Grovetown, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grovetown, GA
Highest Education Level
Customer Services in Grovetown, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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