Customer Service Jobs in Griffin, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- McDonough, GA (19 miles from Griffin, GA)
- 4 days ago
- McDonough, GA (19 miles from Griffin, GA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1765 Jonesboro Rd, Mcdonough, GA...
Customer Service Rep / Service Writer
- McDonough, GA (19 miles from Griffin, GA)
- 18 days ago
- McDonough, GA (19 miles from Griffin, GA)
- 18 days ago
Required Qualifications/Skills: + Excellent communication and customer service skills. + Diverse and detailed knowledge of Caterpillar products as related to service and repairs....
Customer Service Representative
- Riverdale, GA (19 miles from Griffin, GA)
- 20 days ago
- Riverdale, GA (19 miles from Griffin, GA)
- 20 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Stockbridge, GA (19 miles from Griffin, GA)
- 26 days ago
- Stockbridge, GA (19 miles from Griffin, GA)
- 26 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
LP Customer Service Associate I
- Peachtree City, GA (18 miles from Griffin, GA)
- 90+ days ago
- Peachtree City, GA (18 miles from Griffin, GA)
- 90+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Peachtree City, GA (18 miles from Griffin, GA)
- 90+ days ago
- Peachtree City, GA (18 miles from Griffin, GA)
- 90+ days ago
Store 2745125: 1001 Crosstown Dr, Peachtree City, Georgia 30269 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Barnesville, GA (17 miles from Griffin, GA)
- 90+ days ago
- Barnesville, GA (17 miles from Griffin, GA)
- 90+ days ago
Store 2745057: 771 Veterans Pkwy, Barnesville, Georgia 30204 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Locust Grove, GA (9 miles from Griffin, GA)
- 90+ days ago
- Locust Grove, GA (9 miles from Griffin, GA)
- 90+ days ago
Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Griffin, GA
Moving to Griffin, GA? Find some basic demographic data about Griffin, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Griffin, GA
Highest Education Level
Customer Services in Griffin, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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