Customer Service Jobs in Gray, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Macon, GA (14 miles from Gray, GA)
- 1 day ago
- Macon, GA (14 miles from Gray, GA)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Inbound Customer Service Representative
- Macon, GA (14 miles from Gray, GA)
- 27 days ago
- Macon, GA (14 miles from Gray, GA)
- 27 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative
- Macon, GA (14 miles from Gray, GA)
- 27 days ago
- Macon, GA (14 miles from Gray, GA)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Macon, GA (14 miles from Gray, GA)
- 29 days ago
- Macon, GA (14 miles from Gray, GA)
- 29 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Macon, GA (14 miles from Gray, GA)
- 60+ days ago
- Macon, GA (14 miles from Gray, GA)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLead Customer Service Representative
- Forsyth, GA (20 miles from Gray, GA)
- 90+ days ago
- Forsyth, GA (20 miles from Gray, GA)
- 90+ days ago
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Forsyth, GA (20 miles from Gray, GA)
- 90+ days ago
- Forsyth, GA (20 miles from Gray, GA)
- 90+ days ago
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Gray, GA
Moving to Gray, GA? Find some basic demographic data about Gray, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gray, GA
Highest Education Level
Customer Services in Gray, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »