Customer Service Jobs in Gainesville, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
ULINE- Customer Service Representative
- Pendergrass, GA (11 miles from Gainesville, GA)
- 2 days ago
- Pendergrass, GA (11 miles from Gainesville, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 2 days ago
- Flowery Branch, GA (11 miles from Gainesville, GA)
- 2 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Hoschton, GA (15 miles from Gainesville, GA)
- 2 days ago
- Hoschton, GA (15 miles from Gainesville, GA)
- 2 days ago
Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Customer Service is the heartbeat of Uline!...
Technical Customer Service Representative (Support Desk)
- Suwanee, GA (23 miles from Gainesville, GA)
- 2 days ago
- Suwanee, GA (23 miles from Gainesville, GA)
- 2 days ago
Technical Customer Service Representatives will be evaluated quarterly/annually on their execution of their primary responsibilities and any secondary or added responsibilities....
Customer Service Representative - French & Spanish
- Buford, GA (18 miles from Gainesville, GA)
- 3 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 3 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Retail Loss Prevention Customer Service Associate II
- Buford, GA (18 miles from Gainesville, GA)
- 4 days ago
- Buford, GA (18 miles from Gainesville, GA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Ryder Vehicle Sales Support) - Remote
- Cumming, GA (20 miles from Gainesville, GA)
- 4 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 4 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...
Spanish Bilingual Remote Customer Service Representative
- Gainesville, GA
- 10 days ago
- Gainesville, GA
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkULINE- Call Center Representative
- Hoschton, GA (15 miles from Gainesville, GA)
- 16 days ago
- Hoschton, GA (15 miles from Gainesville, GA)
- 16 days ago
Customer Service Representative Pay from $25 to $27 per hour with significant growth and earning potential!...
Customer Service Representative
- Cumming, GA (20 miles from Gainesville, GA)
- 29 days ago
- Cumming, GA (20 miles from Gainesville, GA)
- 29 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Retail Customer Service Associate
- Oakwood, GA (9 miles from Gainesville, GA)
- 30+ days ago
- Oakwood, GA (9 miles from Gainesville, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3839 Mundy Mill Rd, Oakwood, GA...
Retail Customer Service Associate
- Buford, GA (18 miles from Gainesville, GA)
- 30+ days ago
- Buford, GA (18 miles from Gainesville, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3383 Buford Dr, Buford, GA 30519...
Customer Service Representative
- Winder, GA (23 miles from Gainesville, GA)
- 30+ days ago
- Winder, GA (23 miles from Gainesville, GA)
- 30+ days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Experience: Minimum two years experience in a customer service position, preferably in a call center environment....
Demographic Data for Gainesville, GA
Moving to Gainesville, GA? Find some basic demographic data about Gainesville, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Gainesville, GA
Highest Education Level
Customer Services in Gainesville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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