Customer Service Jobs in Forsyth, GA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Inbound Customer Service Representative
- Macon, GA (22 miles from Forsyth, GA)
- 9 days ago
- Macon, GA (22 miles from Forsyth, GA)
- 9 days ago
Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...
Remote WorkRemote Customer Service Representative
- Macon, GA (22 miles from Forsyth, GA)
- 9 days ago
- Macon, GA (22 miles from Forsyth, GA)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Juliette, GA (7 miles from Forsyth, GA)
- 9 days ago
- Juliette, GA (7 miles from Forsyth, GA)
- 9 days ago
Were looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Macon, GA (22 miles from Forsyth, GA)
- 9 days ago
- Macon, GA (22 miles from Forsyth, GA)
- 9 days ago
We're looking for Customer Service Professionals for our Macon, GA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Spanish Bilingual Remote Customer Service Representative
- Macon, GA (22 miles from Forsyth, GA)
- 10 days ago
- Macon, GA (22 miles from Forsyth, GA)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Macon, GA (22 miles from Forsyth, GA)
- 30+ days ago
- Macon, GA (22 miles from Forsyth, GA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 Log Cabin Dr, Macon, GA 31204...
Remote Customer Service Representative
- Macon, GA (22 miles from Forsyth, GA)
- 45+ days ago
- Macon, GA (22 miles from Forsyth, GA)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLead Customer Service Representative
- Barnesville, GA (13 miles from Forsyth, GA)
- 90+ days ago
- Barnesville, GA (13 miles from Forsyth, GA)
- 90+ days ago
Store 2745057: 771 Veterans Pkwy, Barnesville, Georgia 30204 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Locust Grove, GA (24 miles from Forsyth, GA)
- 90+ days ago
- Locust Grove, GA (24 miles from Forsyth, GA)
- 90+ days ago
Store 2723328: 5080 Bill Gardner Pkwy, Locust Grove, Georgia 30248 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Store 2706716: 306 Harold G Clarke Pkwy, Forsyth, Georgia 31029 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Forsyth, GA
Moving to Forsyth, GA? Find some basic demographic data about Forsyth, GA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forsyth, GA
Highest Education Level
Customer Services in Forsyth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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