Customer Service Jobs in Fayetteville, GA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Customer Service Representative

Griffin, GA (17 miles from Fayetteville, GA)
9 days ago

Griffin, GA (17 miles from Fayetteville, GA)
9 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative - French & Spanish

Atlanta, GA (19 miles from Fayetteville, GA)
1 hour ago

Atlanta, GA (19 miles from Fayetteville, GA)
1 hour ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service...

Customer Service Representative

Atlanta, GA (19 miles from Fayetteville, GA)
16 hours ago

Atlanta, GA (19 miles from Fayetteville, GA)
16 hours ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Representative (Ryder Vehicle Sales Support) - Remote

Atlanta, GA (19 miles from Fayetteville, GA)
1 day ago

Atlanta, GA (19 miles from Fayetteville, GA)
1 day ago

Part Time - Customer Service Representative, Insurance

Atlanta, GA (19 miles from Fayetteville, GA)
6 days ago

Atlanta, GA (19 miles from Fayetteville, GA)
6 days ago

and Casualty Insurance license Proficient in Microsoft Word, Microsoft Excel and Outlook Responsibilities: Handle processing in Outlook, AIM and ImageRight for the New Accounts Submissions Quoting...

Medical Insurance Customer Service Advisor

Atlanta, GA (19 miles from Fayetteville, GA)
6 days ago

Atlanta, GA (19 miles from Fayetteville, GA)
6 days ago

service call center experience or equivalent combination of education and experience....

Remote Work

Spanish Bilingual Remote Customer Service Representative

Douglasville, GA (24 miles from Fayetteville, GA)
7 days ago

Douglasville, GA (24 miles from Fayetteville, GA)
7 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

LP Customer Service Associate II

Atlanta, GA (19 miles from Fayetteville, GA)
12 days ago

Atlanta, GA (19 miles from Fayetteville, GA)
12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Nalley Kia

Stonecrest, GA (23 miles from Fayetteville, GA)
13 days ago

Stonecrest, GA (23 miles from Fayetteville, GA)
13 days ago

The Customer Service Representative is the face of the dealership for service customers....

Customer Service Representative

Atlanta, GA (19 miles from Fayetteville, GA)
16 days ago

Atlanta, GA (19 miles from Fayetteville, GA)
16 days ago

Innova Solutions is immediately hiring for a Customer Service Representative....

Remote Work

Customer Service Representative

Decatur, GA (22 miles from Fayetteville, GA)
22 days ago

Decatur, GA (22 miles from Fayetteville, GA)
22 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Inbound Customer Service Representative

Atlanta, GA (19 miles from Fayetteville, GA)
23 days ago

Atlanta, GA (19 miles from Fayetteville, GA)
23 days ago

Remote Customer Service Representative What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service?...

Remote Work

Customer Service Representative

Griffin, GA (17 miles from Fayetteville, GA)
29 days ago

Griffin, GA (17 miles from Fayetteville, GA)
29 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Retail Customer Service Associate

Douglasville, GA (24 miles from Fayetteville, GA)
30+ days ago

Douglasville, GA (24 miles from Fayetteville, GA)
30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6995 Concourse Pkwy, Douglasville...

Retail Customer Service Associate

Sharpsburg, GA (10 miles from Fayetteville, GA)
30+ days ago

Sharpsburg, GA (10 miles from Fayetteville, GA)
30+ days ago

View all 25 jobs

Demographic Data for Fayetteville, GA

Moving to Fayetteville, GA? Find some basic demographic data about Fayetteville, GA below.

Median Age

Average Household Income

Home Value vs Household Income in Fayetteville, GA

Local

National

Total Population

69,465

Number of Businesses

1,895

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Fayetteville, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fayetteville, GA offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Fayetteville, GA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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